Posted on 2009-05-13
I have been working on a server that people are saying is slow in accessing files. It is only used as a DC and a file server for about 40 people. The file server doesnt seem to be heavily used. However they are complaining that it takes about 30-60 seconds to open a simple file.
The server is running Server 2000. It is running on a gigabit connection and I just upgraded the server to 3 GB of RAM. I have been looking at the performance logs and dont see anything that would tell me what the problem is. Am I missing something?
This is what I got from a 12 hour look at the server:
Average % processor: 4.2% max 85%
Pages /sec: Average 21 max 3150
Average disk queue: .027 max 2.7 (5 disk RAID 5 array)
%disk read time: average 1.6% max 257% - There are a few spikes that seem to last for 15 seconds or so. but there are only aboout 6 for the 12 hours period with exception of a backup at time when they are not open.
Page Faults/sec: average 275 max 14000 - This seemed high so I looked into it and while I have a lot of page faults, it seems that they are soft page faults since the page reads counter is very low (.2 average 11 max) even when the faults are high. Is this correct?
Anything else that I should be looking at? There is nothing on this server that should be causing a lot of probelms, simple stuff. No IIS, no databases, just AD for 40 users and a internal file server with simple work documents.