NT Backups

Hello All

Get the following error on a windows SBS 2003 Server (SP2) when running NTBackup of System State

Backup Status
Operation: Backup
Active backup destination: File
Media name: "NTBackup.bkf created 13/05/2009 at 17:04"

Volume shadow copy creation: Attempt 1.
"MSDEWriter" has reported an error 0x800423f4. This is part of System State. The backup cannot continue.

Error returned while creating the volume shadow copy:800423f4
Aborting Backup.

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The operation did not successfully complete.

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Backup Status
Operation: Backup
Active backup destination: File
Media name: "NTBackup.bkf created 13/05/2009 at 17:09"

Volume shadow copy creation: Attempt 1.
"MSDEWriter" has reported an error 0x800423f4. This is part of System State. The backup cannot continue.

Error returned while creating the volume shadow copy:800423f4
Aborting Backup.

----------------------

The operation did not successfully complete.

----------------------

Backup Status
Operation: Backup
Active backup destination: File
Media name: "NTBackup.bkf TEST 13/05/2009 at 17:10"

Volume shadow copy creation: Attempt 1.
"MSDEWriter" has reported an error 0x800423f4. This is part of System State. The backup cannot continue.

Error returned while creating the volume shadow copy:800423f4
Aborting Backup.

----------------------

The operation did not successfully complete.

----------------------

Backup Status
Operation: Backup
Active backup destination: File
Media name: "NTBackup.bkf created 13/05/2009 at 17:19"

Volume shadow copy creation: Attempt 1.
"MSDEWriter" has reported an error 0x800423f4. This is part of System State. The backup cannot continue.

Error returned while creating the volume shadow copy:800423f4
Aborting Backup.

----------------------

The operation did not successfully complete.

----------------------

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All assistance gratefully received.

Thanks
smd333Asked:
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Kieran_BurnsConnect With a Mentor Commented:
I knew that this was ringing bells with me:
http://support.microsoft.com/kb/912414
should help you out.
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feaglinCommented:
A quick Google search on "Error returned while creating the volume shadow copy:800423f4" turned up a bunch of hits.  The first one is about a MS KB article and hotfix for a this error message.  Confirm your problem matches the description in the KB article before applying any hotfixes for it.

http://support.microsoft.com/kb/828481

hth
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smd333Author Commented:
Hi Feaglin

Thanks for response.
Further information - I attempted that hotfix but it stated that the service pack level on the server was newer than the patch I was applying and would not continue.

Thanks
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