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Mobile user email won't sync, but tasks, calender & contacts do

Posted on 2009-05-13
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Last Modified: 2013-12-05
I have a user with WM 6.0 whose tasks, calenders & contacts sync with our exchange 2003 server, but the email will not.  Any ideas?  Settings on hand set seem fine.  
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Question by:rjessop
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Expert Comment

by:Kelvin McDaniel
ID: 24377023
Does this particular device have a partnership with more than one computer/server?

You can't sync email when using more than one ActiveSync or Windows Mobile Device Center (AS/WMDC) partnership.

The only way I know of to make it work (without purchasing 3rd party software) is if...
1. You're syncing email over the air.
2. You're NOT syncing email via AS/WMDC.

Note:  Tasks, calendars, and contacts can be either or.
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Accepted Solution

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rjessop earned 0 total points
ID: 24808603
I resolved the issue by deleting and recreating the account on the device under the activesync menu.
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