Need help after removing Malware
Posted on 2009-05-13
I have spent the past 2 nights with my friends PC trying to get rid of some bad spyware/malware and a few trojans. The PC (Vista x86) cannot run Malwarebytes, it just comes with a stopped working error, same goes for Vundofix which says its not a valid Win32 app.Combofix starts and then closes with a stopped working popup.
Ad-aware Free found Virtumonde and removed it (maybe). LSP-Fix finds no errors. Ad-aware finds nothing now just some cookies and ESET online scan comes up with nothing. Now to the problems :-)
AVG finds 11 rootkits (see AVG.txt) but cannot remove them (access denied).
The CD rom drive and the DVD RW drive both can run fine after inserting a disk, but I cannot burn to the dvd rw because it says there are maybe files ready to write to it, the cd drive gives the same currently in use message if in explorer I right click and click eject.
I have attached the Hijackthis log maybe there is something there that can point one of you in the right direction (which is helping me to fix the cd rom and the dvd rw)
Thanks for your time.