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  • Status: Solved
  • Priority: Medium
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Remote Desktop fails after remote reboot on Windows XP Pro system

We have a user who uses Remote Desktop to connect to their desktop pc in the office. Port forwarding has been set on the corporate fire wall as the pc has a custom port open for RDP, 4222 to be exact.

The user can connect but when they do a remote reboot of the system, they cannot reconnect until someone logs in locally on that system.
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Beaver_Trucks
Asked:
Beaver_Trucks
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1 Solution
 
sfarazmandCommented:
Is there an error message? (The local policy of this system does not allow you to log on locally)
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Beaver_TrucksAuthor Commented:
Remote desktop just states that it cannot connect to the remote computer and to try again later. There are no errors in event viewer either.
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speshalystCommented:
are you able to connect to the remote shares on that machine when RDP fails?
 
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Beaver_TrucksAuthor Commented:
No I cannot connect to anything when RDP fails.
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speshalystCommented:
try this..
from the RDP client machine.. run a PING -t <remote machine's IP>
u shud get a reply..
now reboot the remote machine..
the Ping will start to fail.. but wud still keep trying..
when the remote machine comes back up .. and when the PING starts to Return the replies.. try to RDP again..
 
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Beaver_TrucksAuthor Commented:
Done, when the remote computer starts replying I can connect.
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