Solved

adobe cs4 can NOT import MOV files

Posted on 2009-05-13
3
1,126 Views
Last Modified: 2013-11-13
gawd help me...it appears adobe would like to make my life miserable.  CS3 media encoder could import quicktime MOV files but for some reason CS4 can NOT!  I have installed the latest quicktime 7.6 -that doesn't seem to make a different.  I can open the media files in the quicktime player and in Premiere.  
I need to be able to convert to FLV including the alpha channel as we do greenscreen productions.
0
Comment
Question by:infochip
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 70

Assisted Solution

by:Jason C. Levine
Jason C. Levine earned 20 total points
ID: 24379261
Hi infochip,

First: HAH!  Adobe strikes again.

Second:  What exactly does CS4 Media Encoder do when you try to import?
0
 
LVL 1

Accepted Solution

by:
infochip earned 0 total points
ID: 24380078
It looks like you have to install the latest Quicktime and then reboot. Adobe does boast it supports MOV files as you can see by the link below.
I can now convert MOV files.  I wish the error message was more descriptive.


http://help.adobe.com/en_US/AdobeMediaEncoder/4.0/WS8A54CAA7-268E-4af0-B8A4-0EA3EACEC1A3.html

 
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 24380087
Good job solving it yourself.  Go ahead and accept the above post as the answer.
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When setting up new project requests for our site, one of the most powerful tools our team has available to use is Axure (http://www.axure.com/). It’s a tool for creating software and web prototypes that can function and interact as if it were the a…
Objective of This Article In 1990’s, when I was a budding software professional, I had a lot of confusion about which stream or technology, I had to choose to build my career. In those days, I had lot of confusion like whether to choose System so…
The purpose of this video is to demonstrate how to manually back up a WordPress Database. This will be demonstrated using a Windows 8 PC. The Host used will be IPage.com Log into your Hosting account. IPage will be used for demonstration : Locat…
The purpose of this video is to demonstrate how to Test the speed of a WordPress Website. Site Speed is an important metric of a site’s health. Slow site speed can result in viewers leaving your site quickly and not seeing your content. This…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question