?
Solved

adobe cs4 can NOT import MOV files

Posted on 2009-05-13
3
Medium Priority
?
1,162 Views
Last Modified: 2013-11-13
gawd help me...it appears adobe would like to make my life miserable.  CS3 media encoder could import quicktime MOV files but for some reason CS4 can NOT!  I have installed the latest quicktime 7.6 -that doesn't seem to make a different.  I can open the media files in the quicktime player and in Premiere.  
I need to be able to convert to FLV including the alpha channel as we do greenscreen productions.
0
Comment
Question by:infochip
  • 2
3 Comments
 
LVL 70

Assisted Solution

by:Jason C. Levine
Jason C. Levine earned 80 total points
ID: 24379261
Hi infochip,

First: HAH!  Adobe strikes again.

Second:  What exactly does CS4 Media Encoder do when you try to import?
0
 
LVL 1

Accepted Solution

by:
infochip earned 0 total points
ID: 24380078
It looks like you have to install the latest Quicktime and then reboot. Adobe does boast it supports MOV files as you can see by the link below.
I can now convert MOV files.  I wish the error message was more descriptive.


http://help.adobe.com/en_US/AdobeMediaEncoder/4.0/WS8A54CAA7-268E-4af0-B8A4-0EA3EACEC1A3.html

 
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 24380087
Good job solving it yourself.  Go ahead and accept the above post as the answer.
0

Featured Post

Get your Conversational Ransomware Defense e‑book

This e-book gives you an insight into the ransomware threat and reviews the fundamentals of top-notch ransomware preparedness and recovery. To help you protect yourself and your organization. The initial infection may be inevitable, so the best protection is to be fully prepared.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this short web based tutorial, I wanted to show users how they can still use the powers of FrontPage in conjunction with Expression Web 3.  Even though Microsoft eliminated the use of Web components, we can still use them with FrontPage and edit …
Objective of This Article In 1990’s, when I was a budding software professional, I had a lot of confusion about which stream or technology, I had to choose to build my career. In those days, I had lot of confusion like whether to choose System so…
The purpose of this video is to demonstrate how to create a Printer Friendly PDF on a WordPress Page. This will be demonstrated using a Windows 8 PC. Tools Used are Photoshop, Awesome Screenshot” Google Chrome Extension, and SmallPDF.com Log…
The purpose of this video is to demonstrate how to add AdSense Ads to a WordPress Website, and how to set up WordPress to automatically place Ads in Sidebars. This will be demonstrated using a Windows 8 PC. Log into your AdSense account. : Cli…
Suggested Courses

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question