adobe cs4 can NOT import MOV files

gawd help me...it appears adobe would like to make my life miserable.  CS3 media encoder could import quicktime MOV files but for some reason CS4 can NOT!  I have installed the latest quicktime 7.6 -that doesn't seem to make a different.  I can open the media files in the quicktime player and in Premiere.  
I need to be able to convert to FLV including the alpha channel as we do greenscreen productions.
LVL 1
infochipAsked:
Who is Participating?
 
infochipConnect With a Mentor Author Commented:
It looks like you have to install the latest Quicktime and then reboot. Adobe does boast it supports MOV files as you can see by the link below.
I can now convert MOV files.  I wish the error message was more descriptive.


http://help.adobe.com/en_US/AdobeMediaEncoder/4.0/WS8A54CAA7-268E-4af0-B8A4-0EA3EACEC1A3.html

 
0
 
Jason C. LevineConnect With a Mentor No oneCommented:
Hi infochip,

First: HAH!  Adobe strikes again.

Second:  What exactly does CS4 Media Encoder do when you try to import?
0
 
Jason C. LevineNo oneCommented:
Good job solving it yourself.  Go ahead and accept the above post as the answer.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.