[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

adobe cs4 can NOT import MOV files

Posted on 2009-05-13
3
Medium Priority
?
1,157 Views
Last Modified: 2013-11-13
gawd help me...it appears adobe would like to make my life miserable.  CS3 media encoder could import quicktime MOV files but for some reason CS4 can NOT!  I have installed the latest quicktime 7.6 -that doesn't seem to make a different.  I can open the media files in the quicktime player and in Premiere.  
I need to be able to convert to FLV including the alpha channel as we do greenscreen productions.
0
Comment
Question by:infochip
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 70

Assisted Solution

by:Jason C. Levine
Jason C. Levine earned 80 total points
ID: 24379261
Hi infochip,

First: HAH!  Adobe strikes again.

Second:  What exactly does CS4 Media Encoder do when you try to import?
0
 
LVL 1

Accepted Solution

by:
infochip earned 0 total points
ID: 24380078
It looks like you have to install the latest Quicktime and then reboot. Adobe does boast it supports MOV files as you can see by the link below.
I can now convert MOV files.  I wish the error message was more descriptive.


http://help.adobe.com/en_US/AdobeMediaEncoder/4.0/WS8A54CAA7-268E-4af0-B8A4-0EA3EACEC1A3.html

 
0
 
LVL 70

Expert Comment

by:Jason C. Levine
ID: 24380087
Good job solving it yourself.  Go ahead and accept the above post as the answer.
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this short web based tutorial, I wanted to show users how they can still use the powers of FrontPage in conjunction with Expression Web 3.  Even though Microsoft eliminated the use of Web components, we can still use them with FrontPage and edit …
Dramatic changes are revolutionizing how we build and use technology. Every company is automating, digitizing, and modernizing operations. We need a better, more connected way to work together as teams so we can harness the insights from our system…
The purpose of this video is to demonstrate how to automatically show related posts at the bottom of a blog post in WordPress. This will be demonstrated using a Windows 8 PC. Plugin “Yet Another Related Posts Plugin” will be used. Go to your…
The purpose of this video is to demonstrate how to prevent comment spam on a WordPress Website. This will be demonstrated using a Windows 8 PC. Plugin Akismet will be used. Go to your WordPress login page. This will look like the following: myw…
Suggested Courses

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question