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outlook 2003 capalization problems

I have a windows 2003 running terminal server. I have a user who is having a issue with outlook 2003. When she hits shift to capitalize somthing it doesnt all the time, it will delay and capilize the letter 3 or 5 letters down, It is a random problem. Her local pc has outlook 2003 on it also with no issues. I have tried rebuilding her profile on the server, replaced the keyboard and installed a usb 2 card for it to plug it into to,. I have run malware and virus checks. Not sure were to go from here.

Thank you

Mark

wellhole

You should replace this piece of hardware - the user.

xnatex21

Are you certain that this problem only occurs in Outlook 03?
Notepad?
Word 03?
IE?

OneStopPCHelp

ASKER

This is reported by user. She has said only in outlook on the server side

OneStopPCHelp

ASKER

Why do you think hardware ???

xnatex21

Please confirm that it's ONLY Outlook.

OneStopPCHelp

ASKER

i have confirmed

JAKJO

Have you deleted and created the mail profile on her machine?
Also, are you using roaming log on profiles... If local, delete the profile on her machine. Roaming - delete the profile on the Server.

xnatex21

I think you've covered most of the possible issues (Keyboard, Profile, Malware).

But, have you tried disabling all of the addins for Outlook?

ASKER CERTIFIED SOLUTION

OneStopPCHelp

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