Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Redemption "COM class factory" error

Posted on 2009-05-13
4
Medium Priority
?
1,027 Views
Last Modified: 2013-11-07
I have a web application which uses redemtpion to create a .msg file and pass it to the user.  I am getting the following error:

Retrieving the COM class factory for component with CLSID {29ab7a12-b531-450e-8f7a-ea94c2f3c05f} failed due to the following error: 80040154.

On this line:

Dim session As New Redemption.RDOSession

The code works fine on 3 servers in 3 different environments, but throws this error at a new client site.  My research leads me to believe that this is some kind of security/permissions problem but so far I have not been able to nail it down.  I have registered and reregistered redemption.dll, also checked the permissions on the folder where it is located to make sure aspnet, network service, users, domain users, all have full rights.
0
Comment
Question by:rerard
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 19

Expert Comment

by:Rimvis
ID: 24382083
Hello rerard,

80040154 means "Class not registered". Did you install Redemption on the client?

Regards,

Rimvis
0
 
LVL 1

Author Comment

by:rerard
ID: 24382091
Yup.. installed redemption, and when that didn't help I also tried to register the dll manually via regsvr32.
0
 
LVL 1

Author Comment

by:rerard
ID: 24390050
Is it possible that redemption is being blocked by AV software, there is no indication of this but I am grasping at straws.
0
 
LVL 1

Accepted Solution

by:
rerard earned 0 total points
ID: 24390138
The client installed Oulook on the server, which resolved the issue.  Our internal server does not have Oulook but it does have the exchange CDO so I think redemption requires one or the other.  
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Welcome my friends to the second instalment and follow-up to our Minify and Concatenate Your Scripts and Stylesheets (http://www.experts-exchange.com/Programming/Languages/.NET/ASP.NET/A_4334-Minify-and-Concatenate-Your-Scripts-and-Stylesheets.html)…
The ECB site provides FX rates for major currencies since its inception in 1999 in the form of an XML feed. The files have the following format (reducted for brevity) (CODE) There are three files available HERE (http://www.ecb.europa.eu/stats/exch…
Video by: ITPro.TV
In this episode Don builds upon the troubleshooting techniques by demonstrating how to properly monitor a vSphere deployment to detect problems before they occur. He begins the show using tools found within the vSphere suite as ends the show demonst…
Visualize your data even better in Access queries. Given a date and a value, this lesson shows how to compare that value with the previous value, calculate the difference, and display a circle if the value is the same, an up triangle if it increased…

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question