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Mysterious Meetings on Outlook Calendar

Posted on 2009-05-13
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Last Modified: 2012-05-06
I have a client who is experiencing a strange issue in Outlook 2003.  He is getting random meetings with blank info on his calendar.  He may get 3  or 4 a day and then nothing for a while.  He just deletes them.  They are using Exchange 2003 (SBS) on the backend.  I thoroughly checked the computer for malware, spyware, etc.  Any ideas where these "phantom" meetings are coming from?
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Question by:fmdb
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apache09 earned 1000 total points
ID: 24381376
Check the he has SP3 installed:
http://www.microsoft.com/Downloads/details.aspx?familyid=E25B7049-3E13-433B-B9D2-5E3C1132F206&displaylang=en

then would have him close Outlook and reopen using
Start>Run>Outlook.exe /cleanschedplus
and
Start>Run>Outlook.exe /cleanprofile

Also have him go to
Tools>options>Delegates
Check to see if any delegates are listed
If there are, check that they are supposed to be there and their permissions.
Especially if any have access to his calendar.

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Author Closing Comment

by:fmdb
ID: 31581242
Performed these steps for the client and, so far, no more "phantom" meeting entries.  Thank you.
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