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64bit printers

Posted on 2009-05-13
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Last Modified: 2013-12-04
We have a 64bit SBS 2008 server and all of our desktops are XP. When we install our printerson the server and map them to the desktops, when you try to print you get a message that the drivers on the server are not the right drivers. How can I resolve this issue?
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Question by:cnmgt
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Expert Comment

by:Frosty555
ID: 24381834
Each computer that connects to the shared printer must install drivers for the shared printer. The server usually provides the drivers to the connecting computer the first time they connect. Obviously this only works if the connecting computer runs the same platform as the server, so when your 32-bit computer connects to a 64-bit server, the server's drivers are no good for the connecting computer.

You can specify that the server house additional drivers for other platforms / OS's, and then the server can send THOSE to the connecting computer instead.

Go to Control Panel->Printers->[your printer]->Properties, and go to the "Sharing" tab.  There should be a button called "Additional Drivers", which will let you specify those additional drivers/.
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Author Comment

by:cnmgt
ID: 24416446
I did what you suggested and it works on the clients side but when you're at the server and you right click the printer to check the properties you get a message that the driver you're using is not 64 bit capatable. Even though we installed that driver first. So we have the 64 bit driver installed for server 2008 and a 32 bit driver installed for the xp machines.
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Frosty555 earned 500 total points
ID: 24559945
cnmgt - Since you now have multiple drivers setup on your server, you need to make sure the correct one is being used by the server. Go to the Advanced tab of your printer, and make sure the correct item is selected in the "Driver" dropdown. If you can't find the x64 version anymore, go to "New Driver..." and select the 64-bit driver you were using before.
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