Solved

64bit printers

Posted on 2009-05-13
4
130 Views
Last Modified: 2013-12-04
We have a 64bit SBS 2008 server and all of our desktops are XP. When we install our printerson the server and map them to the desktops, when you try to print you get a message that the drivers on the server are not the right drivers. How can I resolve this issue?
0
Comment
Question by:cnmgt
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 31

Expert Comment

by:Frosty555
ID: 24381834
Each computer that connects to the shared printer must install drivers for the shared printer. The server usually provides the drivers to the connecting computer the first time they connect. Obviously this only works if the connecting computer runs the same platform as the server, so when your 32-bit computer connects to a 64-bit server, the server's drivers are no good for the connecting computer.

You can specify that the server house additional drivers for other platforms / OS's, and then the server can send THOSE to the connecting computer instead.

Go to Control Panel->Printers->[your printer]->Properties, and go to the "Sharing" tab.  There should be a button called "Additional Drivers", which will let you specify those additional drivers/.
0
 

Author Comment

by:cnmgt
ID: 24416446
I did what you suggested and it works on the clients side but when you're at the server and you right click the printer to check the properties you get a message that the driver you're using is not 64 bit capatable. Even though we installed that driver first. So we have the 64 bit driver installed for server 2008 and a 32 bit driver installed for the xp machines.
0
 
LVL 31

Accepted Solution

by:
Frosty555 earned 500 total points
ID: 24559945
cnmgt - Since you now have multiple drivers setup on your server, you need to make sure the correct one is being used by the server. Go to the Advanced tab of your printer, and make sure the correct item is selected in the "Driver" dropdown. If you can't find the x64 version anymore, go to "New Driver..." and select the 64-bit driver you were using before.
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
A safe way to clean winsxs folder from your windows server 2008 R2 editions
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question