Solved

64bit printers

Posted on 2009-05-13
4
122 Views
Last Modified: 2013-12-04
We have a 64bit SBS 2008 server and all of our desktops are XP. When we install our printerson the server and map them to the desktops, when you try to print you get a message that the drivers on the server are not the right drivers. How can I resolve this issue?
0
Comment
Question by:cnmgt
  • 2
4 Comments
 
LVL 31

Expert Comment

by:Frosty555
ID: 24381834
Each computer that connects to the shared printer must install drivers for the shared printer. The server usually provides the drivers to the connecting computer the first time they connect. Obviously this only works if the connecting computer runs the same platform as the server, so when your 32-bit computer connects to a 64-bit server, the server's drivers are no good for the connecting computer.

You can specify that the server house additional drivers for other platforms / OS's, and then the server can send THOSE to the connecting computer instead.

Go to Control Panel->Printers->[your printer]->Properties, and go to the "Sharing" tab.  There should be a button called "Additional Drivers", which will let you specify those additional drivers/.
0
 

Author Comment

by:cnmgt
ID: 24416446
I did what you suggested and it works on the clients side but when you're at the server and you right click the printer to check the properties you get a message that the driver you're using is not 64 bit capatable. Even though we installed that driver first. So we have the 64 bit driver installed for server 2008 and a 32 bit driver installed for the xp machines.
0
 
LVL 31

Accepted Solution

by:
Frosty555 earned 500 total points
ID: 24559945
cnmgt - Since you now have multiple drivers setup on your server, you need to make sure the correct one is being used by the server. Go to the Advanced tab of your printer, and make sure the correct item is selected in the "Driver" dropdown. If you can't find the x64 version anymore, go to "New Driver..." and select the 64-bit driver you were using before.
0

Featured Post

Don't lose your head updating email signatures!

Do your end users still have the wrong email signature? Do email signature updates bore you or fill you with a sense of dread? You can make this a whole lot easier on yourself by trusting an Exclaimer email signature management solution. Over 50 million users do...so should you!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In a recent article here at Experts Exchange (http://www.experts-exchange.com/articles/18880/PaperPort-14-in-Windows-10-A-First-Look.html), I discussed my nine-month sandbox testing of the Windows 10 Technical Preview, specifically with respect to r…
Article by: btan
The intent is not to repeat what many has know about Ransomware but more to join its dots of what is it, who are the victims, why it exists, when and how we respond on infection. Lastly, sum up in a glance to share such information with more to help…
This tutorial will walk an individual through locating and launching the BEUtility application and how to execute it on the appropriate database. Log onto the server running the Backup Exec database. In a larger environment, this would generally be …
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now