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Delete Exchange 2003 distribution list from outlook clients

hello
I had two distribution lists on the server, which I have now deleted. But the two DL's still appear in my outlook address book, when I right click, properties, in the bottom right it says 'unable to connect to retrieve additional data', so I know they do not exist.
But why havent these deleted ?
The DL's appear in the Global Address List, but not when I go to All Groups.
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Mandev23
Asked:
Mandev23
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2 Solutions
 
Rajith EnchiparambilOffice 365 & Exchange ArchitectCommented:
Exchange takes its own time to "pickup" all changes, as most of the settings in exchange is cached. It will take upto two hours for exchange to update its cache. restart the info store service if you want immediate results and download a new OAB in Outlook.

I am sure that it won't show up in OWA or Outlook in non-cached mode.

Rajith.
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Mandev23Author Commented:
yeh, i just deleted my Exchange account from outlook 2007, added it back in without cache mode and the DL's were not there. Then i clicked cached mode, then they appeared again? shouldnt this have created a fresh cache ?

your right, OWA does not show them..
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Rajith EnchiparambilOffice 365 & Exchange ArchitectCommented:
It's not Outlook, but Exchange which caches most of the settings and it takes its time to update itself. Just give it couple of hours and everything will be fine.
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Mandev23Author Commented:
ok, if i restarted the info store service, will people lose outlook for that period?
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Rajith EnchiparambilOffice 365 & Exchange ArchitectCommented:
Yes. It shouldn't take more than 30 sec.
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Mandev23Author Commented:
ok, i dont think something is right. The DL's still did not disappear this moring, i had to stop and start the info store services.
However strange thing might sound daft but, when I add new DL's, in Outlook some appear in the Global Address (Amongst the other Names) and some appear in the All Groups list only. ?
For example i added a DL called Accounts, that appeared in the Global Address List, then i added a DL called List1, that appeared in All Groups only ?
The settings are the same on both. I would like ALL DL's to appear in All Groups only if possible.
Surely this is nothing to do with me using Cache mode?
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Mandev23Author Commented:
No i just tested and it is because i am using cache mode, how strange. When i dont use cache mode the DL's appear straight away in both the GAL and All Groups. If i use cache mode a newly added DL appears in All Groups only, unless i may be restart the info service again.

Can the DL's be set so they appear in All Groups only if possible? or how can i check when exchange replicates changes so this can be speeded up ?
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Rajith EnchiparambilOffice 365 & Exchange ArchitectCommented:
When you use non-cached mode in Outlook or use OWA, it looks at real time data (not OAB). Exchange takes its own time to pick up the changes and update the OAB.

You can try and download a new OAB from Outlook, but it is not guarenteed to give you the correct result. There is nothing other than restart the services if you want changes to be picked up and use cached mode.

GAL has all Exchange objects and tweaking it is not recommended. Live it with the default settings.
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Jamie McKillopIT ManagerCommented:
Hello,

Exchange only updates the offline address book by default every 24 hours (I believe 3am is the default). When you make changes to the GAL, those changes will not be visible to Outlook clients in cached mode until they receive the updated copy of the OAB the next morning.

Restarting services will not cause the OAB to update any sooner.

JJ
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