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CRM Organization ID

Posted on 2009-05-14
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Last Modified: 2013-11-24
Hi,

After an import of an Org from an existing DB for some reason the Org ID in the config db and in the MSCRM db do not match, any idea on how to change one of the, i would rather not try another import as this took over 12 hours the first time.

Cheers
Mark.
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Question by:squizzer
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7 Comments
 
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Expert Comment

by:Biffster007
ID: 24390902
Hi,

Can you lay down the steps you did to import the organisation please.

Cheers,
MH
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LVL 15

Expert Comment

by:WilyGuy
ID: 24397709
Also, what errors are you getting as a result?
0
 
LVL 2

Author Comment

by:squizzer
ID: 24409657
Hi,

I restored the backup of the database to the new server, installed a vanilla CRM 4 with a different name to the existing organisation, then ran the import tool from the deployment manager, it took 17 hours to run through, then at the end of it the ORG ID is different to the one in the config file, it hasn't changed the org ID anywhere in the ORG_MSCRM database to match the new one in the MSCRM_Config db so when you set that one as enabled and default it will not load.

Cheers
Mark.
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LVL 15

Expert Comment

by:WilyGuy
ID: 24414113
So, entirely new environment, new SQL and new CRM.
You had a "dummy" org that you installed with, then restored the database to the SQL and ran the import.  The Import took 17 hours????  How big is the database?  How many users?

I think you should do the import again as it shouldn't take 17 hours unless your user set is humongous.  Were there any errors in the Event Log?

0
 
LVL 2

Author Comment

by:squizzer
ID: 24419239
Hi, the user base was about 120, but the database was 35Gb, so quite big :-)
No errors just ran through, the only thing that i can see that wasn't changed for some reason was the Org id throughout the db.
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LVL 15

Expert Comment

by:WilyGuy
ID: 24421194
As an aside, what Rollup are you on in each environment?

Also, did it map the users correctly? (was it a different domain and if so, did those records change in the DB).

I ask because I had recent experience with some different weirdness in the Import.

There are logs created in the Docs and Settings for the user who did the import:
\Application Data\Microsoft\MSCRM\Logs... you're looking for crm40dmsnapin.log files.  See if you can find any errors.
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LVL 2

Accepted Solution

by:
squizzer earned 0 total points
ID: 24526039
Hi,
They were on roll up 2 so i made sure that the roll up on the "Empty" system was the same before import. Haven't been able to sort it so have just kept the vanilla one and am importing the data using the data migration wizzard. Should do the trick just a bit long winded :-)

Thanks for the replies
Mark.
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