Solved

CRM Organization ID

Posted on 2009-05-14
7
998 Views
Last Modified: 2013-11-24
Hi,

After an import of an Org from an existing DB for some reason the Org ID in the config db and in the MSCRM db do not match, any idea on how to change one of the, i would rather not try another import as this took over 12 hours the first time.

Cheers
Mark.
0
Comment
Question by:squizzer
  • 3
  • 3
7 Comments
 
LVL 9

Expert Comment

by:Biffster007
ID: 24390902
Hi,

Can you lay down the steps you did to import the organisation please.

Cheers,
MH
0
 
LVL 15

Expert Comment

by:WilyGuy
ID: 24397709
Also, what errors are you getting as a result?
0
 
LVL 2

Author Comment

by:squizzer
ID: 24409657
Hi,

I restored the backup of the database to the new server, installed a vanilla CRM 4 with a different name to the existing organisation, then ran the import tool from the deployment manager, it took 17 hours to run through, then at the end of it the ORG ID is different to the one in the config file, it hasn't changed the org ID anywhere in the ORG_MSCRM database to match the new one in the MSCRM_Config db so when you set that one as enabled and default it will not load.

Cheers
Mark.
0
Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

 
LVL 15

Expert Comment

by:WilyGuy
ID: 24414113
So, entirely new environment, new SQL and new CRM.
You had a "dummy" org that you installed with, then restored the database to the SQL and ran the import.  The Import took 17 hours????  How big is the database?  How many users?

I think you should do the import again as it shouldn't take 17 hours unless your user set is humongous.  Were there any errors in the Event Log?

0
 
LVL 2

Author Comment

by:squizzer
ID: 24419239
Hi, the user base was about 120, but the database was 35Gb, so quite big :-)
No errors just ran through, the only thing that i can see that wasn't changed for some reason was the Org id throughout the db.
0
 
LVL 15

Expert Comment

by:WilyGuy
ID: 24421194
As an aside, what Rollup are you on in each environment?

Also, did it map the users correctly? (was it a different domain and if so, did those records change in the DB).

I ask because I had recent experience with some different weirdness in the Import.

There are logs created in the Docs and Settings for the user who did the import:
\Application Data\Microsoft\MSCRM\Logs... you're looking for crm40dmsnapin.log files.  See if you can find any errors.
0
 
LVL 2

Accepted Solution

by:
squizzer earned 0 total points
ID: 24526039
Hi,
They were on roll up 2 so i made sure that the roll up on the "Empty" system was the same before import. Haven't been able to sort it so have just kept the vanilla one and am importing the data using the data migration wizzard. Should do the trick just a bit long winded :-)

Thanks for the replies
Mark.
0

Featured Post

How Do You Stack Up Against Your Peers?

With today’s modern enterprise so dependent on digital infrastructures, the impact of major incidents has increased dramatically. Grab the report now to gain insight into how your organization ranks against your peers and learn best-in-class strategies to resolve incidents.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Office 365 and Exchange 5 30
Customer Satisfaction Survey Tool/Software 1 423
CRM 2011 Product/Price List Configuration 7 89
Dynamics crm 5 61
On Sep 22nd 2014 Microsoft released Update Rollup 1 for Microsoft Dynamics CRM 2013 Service Pack 1 and back in July Update Rollup 3 was released.  So we now have:   Update Rollup 1Update Rollup 2Update Rollup 3Service Pack 1Update Rollup 1 for S…
Salesforce.com is a cloud-based customer relationship management (CRM) system. In this article, you will learn how to add and map custom lead and contact fields to your Salesforce instance.
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question