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Why does the font size increase when sending mail items  from Lotus Notes into Exchange\Outlook 2007?

Posted on 2009-05-14
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Last Modified: 2013-12-18
We have configured Lotus Notes and Exchange to route mail between one another for co-existence during our migration. When a Notes user sends a mail item to a migrated Outlook user the font size increases by 2 points. We get differing results depending on the type of font used in the original mail.
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Question by:CFCDAN
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6 Comments
 
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Expert Comment

by:SysExpert
ID: 24385855
1) Check the font size in the Notes client
2) Check the translation format  of mail in the Person DOC

I hope this helps !
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Author Comment

by:CFCDAN
ID: 24386116
The person documents are not relevant in this case as the users have been migrated into exchange and their person documents are set to "Other Internet Mail" and subsequently you lose the normal Lotus Notes options for translation. Furthermore the issue affects mail items from Notes into Outlook but not the other way round. Font size on the Notes clients are set to 12 as standard.
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LVL 63

Expert Comment

by:SysExpert
ID: 24387022
Then check the exchange settings

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by:GregBussey
GregBussey earned 20 total points
ID: 24397711
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CFCDAN earned 0 total points
ID: 24492950
Thanks the IBM technote with subsequent notes.ini settings seems to have done the trick.
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by:CFCDAN
ID: 24548024
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