Solved

Inbox view of Lotus Local Replica incomplete

Posted on 2009-05-14
3
1,068 Views
Last Modified: 2013-12-18
Hi,
I have a user using Lotus Ver 6.5 who uses the local replication. The problem is that when he opens the local replica Inbox view, only emails of the last few days are viewable. On opening the Views > All Documents of the local replica, a complete list of emails is viewed and the problem in the Inbox view is solved as now the expected amount of emails is viewed. Can anyone explain this ?, Thanks.
0
Comment
Question by:dinozzo
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 46

Accepted Solution

by:
Sjef Bosman earned 500 total points
ID: 24393195
An explanation of the behaviour is not too difficult: Inbox is not a view, it is a folder; a view contains documents, a folder contains references to documents; when you remove a document from a view, they are really deleted (or moved to Trash), but when you remove a document from a folder, only the reference is removed but the document is still in the database. So, in your case, somehow the document references get removed from the Inbox folder.

As to the why... well, that question's more difficult to answer. The user might do that inadvertently, but let's assume he didn't. There might be an agent in the database that removes these older references every day. There might also be a design problem, you could upgrade to a later release (6.5.6 or >7.0.3, or 8). Lbnl, there may be a database problem that needs fixing up.

What you could do:
- if only the local replica has this problem, remove it completely and pull a new replica from the server
- if both local and server replicas show the same behaviour, you could:
   - compact the database
   - replace the design of the database
   - fixup the database

By the way, if documents are missing from the Inbox folder, go to the All documents view, select those document and drag them to the Inbox. It's not a permanent solution of course.
0
 

Author Closing Comment

by:dinozzo
ID: 31581383
Thank you josef bosman for your explaination.
0
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 24394433
You're welcome!

Sjef ;-)
0

Featured Post

[Webinar] How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

IBM Notes offer Encryption feature using which the user can secure its NSF emails or entire database easily. In this section we will discuss about the process to Encrypt Incoming and Outgoing Mails in depth.
As tax season makes its return, so does the increase in cyber crime and tax refund phishing that comes with it
This Micro Tutorial will demonstrate the easy use of Gmail embedding images in your email so the recipient of your email can view them in context.
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question