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Delete a printer !

Posted on 2009-05-14
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Medium Priority
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Last Modified: 2012-05-07
Hello

I want to delete a printer. but it shows like this (Check the attachment picture)
It is like that from many days. What to do. Please help.


14-05-2009-02-17-36--.gif
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Question by:mb4ever
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Expert Comment

by:hathehariken
ID: 24383666
have you restarted the computer? if not, try restarting.

after restarting, if the printer still remains, follow the following steps (pardon the pun):

1) login through the Admin account of the computer or the domain admin acount.
2) go to start and type in "services.msc" - without the quotes and press enter
3) the Services window opens. Scroll down to P and locate the "Print Spooloer" and stop it by right clicking and selecting stop.
4) delete the printer.
5) select the Print Spooler again and start it. if the printer is not removed, try restaring the Print Spooler Service.
6) By now the printer should have been deleted. if not repeat Steps 3 to 5 once or twice.

Restart the computer to resume normal operations.

cheers!
hathehariken!
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Accepted Solution

by:
hathehariken earned 2000 total points
ID: 24383687
oops, i just noticed there is a pending job in the printer. you have to remove that pending job before you can delete the printer.

restart the computer, and if the printer is still there, just open it and cancel the job. restart the Print Spooler and then delete the printer, and restart the Print Spooler again.

finally restart the computer...

cheers!
hathehariken.
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Author Comment

by:mb4ever
ID: 24383880
Thanks a lot hathehariken,
It works :)
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LVL 12

Expert Comment

by:hathehariken
ID: 24386780
glad your problem got solved!

cheers!
hathehariken.
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