User with VPN Can't UNC to the server but can ping FQDN and ip and can UNC to iIP Address
Posted on 2009-05-14
A user of ours is using watchguards Mobile user VPN latest version on windows XP SP3 to connect into our network. the network is a class b the firewall that he connects to being 10.32.1.10 and the SBS 2003 Server being 10.32.2.10
he is on a 192.168.1.0 range class c at home.
the VPN connects succesfully to the work network, his exchange mailbox with outlook connects and updates mail. from his PC i can Ping the firewall and the server via IP, i can also Ping the Server by its name "fsl-is01" and fsl-is01.domain.co.uk etc
the problem is if i try to run a UNC path to the server from his desktop (say to view mapped drives) we get errors.
if i go to start run and type \\fsl-is01 we get the error:
The network Path was not found
if i open an explorer window and type \\fsl-is01 into the explorer bar we get the error
Windows cannot find \\fsl-is01'. Check the spelling and try again, or try searching for the item by clicking the start button and then clicking Search.
Up untill reacently the user was using offline files which have now been switched off because of the VPN access he should be getting.
I have tried to flush dns, Nsl lookup finds the server correctly.
For all intents and purposes i cant find anything wrong at all with the connection but it still wont work.
does anyone have any suggestions?