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How do I turn off a NEC MWI (Message Waiting Indicator) light?

Posted on 2009-05-14
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Last Modified: 2016-08-03
I have a NEC IPK with NEC Elitemail.  One of the phones, extension 1101, has a message waiting indicator light blinking but her voicemail is empty.   When I go into EliteMail, her extension, it shows the MWI as off.  I'm not finding any other extensions that are supposed to be lighting up her MWI.

Thanks in advance for your help.
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Question by:PelhamLinks
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3 Comments
 
LVL 12

Accepted Solution

by:
atrevido earned 250 total points
ID: 24422343
Look in the NEC for the Feature Access Code and dial it from the phone in question. There should be a code for on and off.
Or, you can also turn off MWI from the console if you have one.
 
Here is an excerpt from the users guide

Message Waiting
To leave a Message Waiting:
1. Call busy or unanswered extension.
2. Dial 0 or press Message Waiting key (Service Code 751: 38).
3. Hang up.
To answer a Message Waiting:
Note: When you have a message, your MW LED flashes.
1. Press the Speaker key and dial *0.
- OR -
Press the Message Waiting key (Service Code 751: 38).
Note: If the called extension does not answer, dial 0 or press your
Message Waiting key to automatically leave them a message.
To cancel all your Messages Waiting:
Note: This includes messages you have left for other extensions and
messages other extension have left for you.
1. Press the Speaker key.
2. Dial 773.
3. Hang up.
To cancel the Messages Waiting you have left at a specific extension:
1. Press the Speaker key.
2. Dial 771.
3. Dial number of extension you do not want to have your messages.
4. Hang up.
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Author Closing Comment

by:PelhamLinks
ID: 31581441
That was impressive, worked great, and employees are happy that they now can cut off their MWI!  Thank you so much! - William
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Expert Comment

by:Member_2_7970223
ID: 41740394
Hi sir I have NEC IP4WW -12TXH-A-TEL is notification light Can you teach me how to close this
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