Link to home
Start Free TrialLog in
Avatar of techspalding
techspaldingFlag for United States of America

asked on

HP 9250 - Error Executing Digital Send Job

We  have several of these devices that have been setup/configured for use with the HP digital sending software successfully.  This time, after successful setup and verification that device was on network and authenticated me with LDAP,  went to send test scan-to-email.  Job appeared to be processing okay, then returned with the error: Error Executing Digital Send Job - Job Failed". Verified that the SMTP gateway is working okay.  Any solutions or suggestion would be helpful.
ASKER CERTIFIED SOLUTION
Avatar of CyberLex
CyberLex
Flag of Switzerland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of techspalding

ASKER

Thanks, after checking the setting in the digital sending software email tab, changed setting from "send directly from the device" to let software manage and tested okay.
Thanks!