[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Exchange 2007 MRM Rules not working

Posted on 2009-05-14
1
Medium Priority
?
1,246 Views
Last Modified: 2012-05-07
Good Afternoon,

I'm having an issue with getting an Exchange MRM routine to work. What I am trying to achieve is the transfer of  all inbox items over 14 days old in one single mailbox (called corporatespam) to be moved to a custom folder within that mailbox (called cleardown). Once a message has been in cleardown for a further 7 days I want to permanently delete it.

I have followed this article to set this up: http://www.msexchange.org/articles_tutorials/exchange-server-2007/compliance-policies-archiving/exchange-2007-messaging-records-management-part2.html

Basically the process that I have followed is:

i) Create a managed custom folder called 'Cleardown', no storage limit

ii) Created a managed content setting underneath 'cleardown' called '7 day delete' and set it to: length of retention = 7, Retention period starts = when delivered, action to take = permanently delete

iii) Created a managed content setting underneath 'inbox' in managed default folders. Called this 'move to cleardown'. Used settings Message type: All mailbox content, length of retention = 14, Retention period starts = when delivered, Action = Move to managed custom folder 'cleardown'.

iv) Created a Policy called 'corporatespam cleandown' and added 'inbox' and 'cleardown' folders to this policy

v) Assigned this policy to user 'corporatespam'

vi) Set up a custom schedule for MRM on the mailbox settings to run twice a day

vii) Ran the exchange powershell command 'start-managedfolderassistant -mailbox corporatespam' (in order to not have to wait for the schedule to test.)

viii) Checked event log and made sure I saw events 9021 and 9022 in the event log (MRM has started and MRM has succesfully completed.

ix) Logged on using OWA as user corporatespam. The custom folder 'cleardown' has been created under the folder 'managed folders' as expected. The messages (all 10,000 of them) are still stuck in the inbox though, and go back to August 2008

So it seems that MRM itself is working as the custom folder is created in the mailbox that I applied the policy to. The actual Managed Content Settings themselves don't seem to work. I have also tried creating them to delete directly from the inbox rather than move them to the custom folder first - no joy. I just can't seem to get any of the content settings to work; it's as though I'm missing something obvious somewhere.

Any help much appreciated,

Bolton Wanderer
0
Comment
Question by:BoltonWanderer
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
BoltonWanderer earned 0 total points
ID: 24472255
I found a solution for this: The function of being able to move items to a custom managed folder is for Enterprise CAL holders only. The delete only function works fine.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question