Solved

Outlook / Mail Merge Toolkit does not display graphics after 99 emails

Posted on 2009-05-14
3
662 Views
Last Modified: 2012-05-07
We have used "Mail Merge toolkit" (mapilab.com) for some time now with Outlook 2003 / Windows XP to send about 400 emails each week.

Recently, we find that when we send several hundred emails, only the first 95-100 go through properly.

The remaining emails are missing the graphics elements.  They have 'placeholder' icons instead.  All the text gets through.

If you look at the emails in the 'sent' folder, there is a clear size difference.  The first 75-100 are 96KB, and the rest are 3KB.

The mapilab tech suggested it's a outlook limitation / the OLK temporary folder is filled / etc.  Clearing this folder has no effect.

There does appear to be some Outlook related limit in the 99-100 email range.  But it also appears to be something that changed since May -- we have used it with no problems for 3 years before that.

Ideas?
0
Comment
Question by:localmagic
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 1

Expert Comment

by:RedClaw00
ID: 24388808
I've had this problem before and have only been able to find a temp. fix. I think this is an outlook limitation. This also happens when you receive several images for instance named image[1].jpg. This is a registry fix so please be careful.

Steps:
1 Exit out of Outlook 2003 on the machine with the issue
2. Backup the registry.
3. Open the registry (Start->Run->type cmd->click Ok)
4 Navigate and open the following registry key HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
5. Find the key that looks like:  %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\
6. Highlight and delete %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\
7. Close out of the registry and open Outlook 2003!
0
 

Author Comment

by:localmagic
ID: 24389260
Thanks RedClaw,

That's the solution that mapilabs suggested also, and did not work for us.
0
 

Accepted Solution

by:
localmagic earned 0 total points
ID: 24999346
We gave up on MMT and switched to a different Product, Email Merge Pro, that seems to not have the problem.

http://www.addins4outlook.com/emailmergepro/default.asp

0

Featured Post

Increase your protection from Zero Day threats!

Running two Antivirus' is never a good idea.
Taking advantage of Multiple Security layers on the other hand can often save your hide.
See which top notch security software brands have been proven to happily coexist together.
Reduce your chances of becoming a statistic.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question