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deepslalliFlag for United Kingdom of Great Britain and Northern Ireland

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Blackberry Email Setup with Exchange

Hi guys,

I have a issue that I am not sure what the outcome will be.

I am using Windows 2003 and have just recently purchased a Blackberry and I have an address of support@xxxx.co.uk. However, this email address is just a distrubition group, it has no login and no user assigned to it. If someone emails to that specific address then about 10 people get it.

I want to setup my Blackberry with that email address, but I cannot due to the fact it has no username or password attacthed to it.

If I delete that email address in AD from the distribution group and then re add it as a user in the company, will AD throw a fit? and how can the same people recieve that email?

Much appreciated if you can give some advice.

Regards
Avatar of Delphineous Silverwing
Delphineous Silverwing
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BlackBerry devices need an actual mailbox.
Change the e-mail address of the Distribution Group to something else and put the e-mail address in a new AD user (mailbox).
Within the Exchange General properties of the AD User, setup the delivery option to forward the messages to the Distribution Group and deliver messages to both forwarding address and mailbox.
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Rajith Enchiparambil
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Use the actual email address in the support grup, rather than the whole group itslef, or  create a new user and ad it into the support group.

I hope this helps !
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Thank you very much. This the correct answer. I worked like a dream.