Outlook - Adding new contacts

I have a user that will add a new contact. He will then send out a new e-mail message. He will receive a message that the contact in not a contact. Then his e-mail message will crash.

The error is similar to this:
This is not a outlook contact

Sorry I do not have anymore info. I am trying to reach the user to get a screen shot and the exact error. He is a VP and I am trying not to upset him. Any insight would be great!!!!
didraAsked:
Who is Participating?
 
TheIteam3Commented:
IF the user is creating the contact in a secondary PST file this error can occur. Verify his contact is in the primary PST file for the profile.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.