Solved

cannot start microsoft office outlook.  cannot open the outlook window.

Posted on 2009-05-14
3
2,841 Views
Last Modified: 2012-05-07
I have a client whose computer will not start Outlook any more.

It gets the following error message when attempting to run Outlook 2007.

cannot start microsoft office outlook.  cannot open the outlook window.

I have repaired the Outlook.  I have uninstalled and reinstalled.  I have tried to run Outlook in safemode.  I have tried running scanpst against his pst files to look for corruption.  I have also reset the IE8 security settings.

Any ideas?

System software:
Windows XP Pro
Office 2007 Basic SP2
0
Comment
Question by:commonsensecc
  • 2
3 Comments
 
LVL 9

Accepted Solution

by:
samiam41 earned 250 total points
ID: 24387358
Have you tried creating him a new profile?
0
 

Author Comment

by:commonsensecc
ID: 24390427
Corrupt profile was it in combination with something wrong with the PSTs.  They weren't corrupt according to scanpst.  Starting with a fresh profile and the old PSTs didn't work.

But the combination of a new profile and new PST did the trick.

0
 
LVL 9

Expert Comment

by:samiam41
ID: 24395089
Perfect!  Glad to know what caused it.  Thanks for the points and grade.  Take care.

-Aaron
0

Featured Post

Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Recently Microsoft released a brand new function called CONCAT. It's supposed to replace its predecessor CONCATENATE. But how does it work? And what's new? In this article, we take a closer look at all of this - we even included an exercise file for…
This article will guide you to convert a grid from a picture into Excel format using Microsoft OneNote and no other 3rd party application.
The viewer will learn how to make their project stand out over others by learning how to change colors and shapes, add spaces, change directions, and add bullets to their charts.
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question