Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Getting an error when trying to import a certificate into the "Trusted Root Authorities"

Posted on 2009-05-14
2
Medium Priority
?
12,332 Views
Last Modified: 2013-12-08
I am having trouble importing a web certificate to the "Trusted Root Authorities" store. We keep getting the following message:

"the import failed because the store was read-only, the store was full, or the store did not open correctly"

The user is a local Admin and we were able to import it into the "Trusted Publishers" Store where it also has to be added.

I tried deleting a few certificates from the store and we are still getting the error.

She is running XP.

Any Ideas?

Thank you,

Evan
0
Comment
Question by:EGioe
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 31

Accepted Solution

by:
Paranormastic earned 500 total points
ID: 24390054
Easiest way - if you have the cert in any of the stores, open up Certificates MMC and just click and drag it to the trusted roots.

Can also try deploying it via GPO:
Computer Configuration/Windows Settings/Security Settings/Public Key Policies/Trusted Root Certification Authorities


If that doesn't work, it sounds like the root store may be corrupt - if you have a registry repair tool, you might try running that (backup system first!)

Can also check permissions on HKCU and HKLM areas for:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates\ROOT\Certificates

Can try exporting these from another similar system that is working better and importing.

When you import, you can also try manually pointing and when you browse try enabling the checkmark for 'show physical stores'

The trusted roots should not go over 60 certs or so, sometimes okay up to around 80.  If you have that many self signed web certs, you might consider either dropping 30 bucks a piece for a godaddy cert or else set up your own CA so you only need the CA's root cert instead of a self-signed cert for every single web server, etc.

If you didn't reboot after cleaning out the root store, do so.
0
 

Author Closing Comment

by:EGioe
ID: 31581593
Thanks Paranormastic,

I used the Certificates MMC as Computer user and was able to import it with no issues.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Suggested Courses

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question