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After upgrading to Leopard, I am unable to use Bluetooth networking with phone

Posted on 2009-05-14
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Last Modified: 2013-11-12
I have a MacBook 17 and a BlackBerry Storm. Until last week (when I upgraded to Leopard) I was able to connect to the internet via the BlueTooth connection FLAWLESSLY!

I upgraded to Leopard and have NOT been able to connect ONE TIME. I am not sure what Apple has changed in the software, but it seems to have broke the BlueTooth DUN...

Does anyone have any suggestions. I have searched and found people saying, they had "special scripts" running with Leopard broke, but I didn't even have special scripts. I simply paired the two and put in the verizon #777 to dial the internet and it was fantastic.

ANY information on this would be greatly appreciated.

Thanks

Since this is a HIGH points value, I will not split.  I will only award to the person who provides information leading to a direct arrest of the culprit that broke this ;)  
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Question by:PACCAST-NET
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7 Comments
 
LVL 53

Expert Comment

by:strung
ID: 24388730
Try resetting the PRAM by cold booting while holding down the command-option-p-r key combination until you hear the boot chime for a third time.

If that doesn't work, try resetting the SMC:  http://support.apple.com/kb/HT1411


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LVL 53

Expert Comment

by:strung
ID: 24388764
By the way, after upgrading to Leopard, did you then upgrade to 10.5.7?

If not, I suggest you download and install the 10.5.7 combo updater:  http://wsidecar.apple.com/cgi-bin/nph-reg3rdpty2.pl/product=24998&cat=60&platform=osx&method=sa/MacOSXUpdCombo10.5.7.dmg
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Author Comment

by:PACCAST-NET
ID: 24388897
I thought I had updated to 10.5.7, but I am only at 10.5.6.  Updating now.  I did try the PRAM and (if I did it right) it didn'twork.  Also did the reset of the SMC, but I don't think that happened correctly.  Going back to look at the directions agin.  Nothing really happened when I reset the SMC...  I am going to update to .7 and then see, then go do the SMC again.
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LVL 53

Accepted Solution

by:
strung earned 2000 total points
ID: 24388921
There are a number of posts on the Apple discussion forms stating that re-setting the PMU does the trick.

Also make sure that Bluetooth is turned on. You may have to re-pair your bluetooth device.
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Author Comment

by:PACCAST-NET
ID: 24389880
Thanks.. I did delete all BlueTooth devices and re-paired them, yeah, the first time it wasn't on. :)  I just completed the upgrade and will try the PMU again.  Is there anything I should expect to see.  
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Author Comment

by:PACCAST-NET
ID: 24390179
That did it, I think.  I upgraded to .7.  I went through and deleted the BlueTooth Device.  I reset the PMU based on my MacBook's instructions.  I then Re-Paired the device (It defaulted to a RIM 8700.  I changed it to the Other, Verizon Support (PC 5220) and put in the #777 for the phone number and away it went!  

I tried it before I changed it to the PC 5220 and it did not connect so, I put it to the PC 5220 and it worked great.

THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Author Closing Comment

by:PACCAST-NET
ID: 31581620
Da Bomb!  Thanks!  I was sooo lost.   I am not a mac person by nature, but I am in the IT world and trying to convert to mac.  I support a huge network remotely and when I couldn't get connected to the internet - it made my customers very angry :)  Thank you!
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