Solved

How to fix the Siteminder setting for the below issue

Posted on 2009-05-14
6
1,479 Views
Last Modified: 2012-05-07
I found the below link for the error I am getting -
http://www.experts-exchange.com/Programming/Languages/.NET/ASP.NET/Q_22422227.html

Can anyone tell what Siteminder setting causes this issue and how to fix it?
0
Comment
Question by:vin2009
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 9

Expert Comment

by:gregcmcse
ID: 24389138
It may have to do with where the SiteMinder ISAPI driver is being loaded in the stack.  If something else is capturing traffic before it does, it may fail.
I don't think it's actually a SiteMinder problem -- unless the SiteMinder servers are REALLY bogged down or unless the IIS server is configured to talk to an offline SiteMinder server.  Are you running a current version of the web agent?
0
 

Author Comment

by:vin2009
ID: 24389408
Yes, the latest version of the webagent. We tried to change the setting SessionUpdatePeriod from 60 seconds to 120 seconds and the error pops up in 120 seconds while we access the site, not sure what setting would resolve the issue permanently though.

Thanks for looking into.
0
 

Author Comment

by:vin2009
ID: 24389691
When you say "where the SiteMinder ISAPI driver is being loaded in the stack" , how do I check that and how do I make sure it is loaded correctly?
Thanks!!
0
 

Author Comment

by:vin2009
ID: 24455302
Would any Siteminder expert know the solution please? Thx!
0
 
LVL 9

Accepted Solution

by:
gregcmcse earned 500 total points
ID: 24466830
You're looking for a fairly rare skill set, so you may be stuck with me.  Sorry I wasn't able to get back to this last week.  Unfortunately, I don't currently have access to an IIS SiteMinder server, so you may have to bear with me.  I'd like to make sure I have a solid understanding of the basics.
Please describe the exact problem and the scenario leading up to it.  Is this a stand-alone configuration, part of a single site, part of a federation?  How are users accessing the page -- Intranet, Internet, both?
What's your Windows server version?
When you say the "latest" version of the WebAgent, are you running the r12 agent or the latest 6.0 agent?
In the Master IIS properties for the server, there should be a list of loaded ISAPI dlls (plug-ins).  Please provide a list of all of those and the order they are loading in.
Are other SiteMinder sites/web servers working?  Has this server worked previously, and if so, what changed?
Thanks!
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As tax season makes its return, so does the increase in cyber crime and tax refund phishing that comes with it
Preparing an email is something we should all take special care with – especially when the email is for somebody you may not know very well. The pressures of everyday working life stacked with a hectic office environment can make this a real challen…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…
Add bar graphs to Access queries using Unicode block characters. Graphs appear on every record in the color you want. Give life to numbers. Hopes this gives you ideas on visualizing your data in new ways ~ Create a calculated field in a query: …

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question