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Lotus Notes / Domino Migration to Gmail Issue

Posted on 2009-05-14
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Last Modified: 2013-11-29
Hi,

I am currently testing a migration from Lotus Notes / Domino to gmail. One of the options that gmail has is an IMAP connection for migration. I have configured the IMAP service on my Domino Servers and it's working correcly when connecing using Thinderbird. When I try to connect from Gmail IMAP migration, I get the following error from Gmail:

"An unknown error occured when accessing the IMAP server".

I see the following error on my domino server:

"05/14/2009 02:29:56.58 PM [0E88:0009-0680] IMAP CITask RecvErrorHandler> ERROR: (xxx.xxx.xxx.xxx) Receive failed (did not timeout), error = 0A02h (Remote system no longer responding)

05/14/2009 02:29:56.58 PM [0E88:0009-0680] IMAP CITask RecvErrorHandler> Running default handler, error = 0A02h (Remote system no longer responding)

Not sure what else to try...any help is appreciated
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Question by:SuperiorCabinets
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17 Comments
 
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Expert Comment

by:Sjef Bosman
ID: 24389988
Would it be possible to transfer to Thunderbird first, and then to Gmail, both times using IMAP?
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Author Comment

by:SuperiorCabinets
ID: 24390377
I have considered that option, but I have over 200 users in the company that I will need to migrate
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by:Sjef Bosman
ID: 24390822
I understand. I'll have to dive into the documents. What O/S is your Domino server running on, and what release is it?

Just another question: what made you decide to migrate? Is $ 76.50 per user really too expensive?

http://www-01.ibm.com/software/lotus/notesanddomino/domino-express-licensing.html
https://www-112.ibm.com/software/howtobuy/buyingtools/paexpress/Express?P0=E1&part_number=D53V5LL,D52VQLL,D55MVLL&catalogLocale=en_US&Locale=en_US&country=USA&PT=html&S_TACT=none&S_CMP=none
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by:SuperiorCabinets
ID: 24397015
I am running Domino 8.5 on Windows Server 2003.

The cost is actually lower than it would be to maintain Lotus Notes / Domino. With the storage and Administration costs, gmail is a great solution.

We haven't made the final decision yet, looking at capabilities and migration efforts required at this point.
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by:Sjef Bosman
ID: 24398650
Background info, "slightly" biased:
http://www.edbrill.com/ebrill/edbrill.nsf/dx/eweek-google-gmail-google-apps-are-not-enterprise-ready

Maybe you can contact Google to find out why the IMAP-transfer doesn't work?
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by:SuperiorCabinets
ID: 24398787
Thanks for the article, I have read that one before in my research about Google Apps.

I have contact google and I am waiting for a reply, I thought these could be a setting that I missed on my Domino server that is making Google or my server disconnect.
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Expert Comment

by:Sjef Bosman
ID: 24398905
Could be... maybe it's a time-out value on Domino that you have to increase... but it's more likely that Gmail doesn't exactly behave as an email client, meaning that the communication as expected by a Domino server isn't there. Let's wait what the Google guys have to say.
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by:SuperiorCabinets
ID: 24398988
That's what I was thinking too. I have tried putting an IMAP proxy between the 2, which works, but the IMAP proxy server hangs on me. (Java Program).

Not too sure why the proxy would help though.
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Author Comment

by:SuperiorCabinets
ID: 24428053
Does anyone have any further input?
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Expert Comment

by:Sjef Bosman
ID: 24429162
What did Google say?
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Author Comment

by:SuperiorCabinets
ID: 24433094
Google said that they don't support the migration from Lotus Notes and I should contact one of their preferred 3rd party affiliiates to assist in the migration.

What I don't understand is how IMAP on Lotus Notes can work that much differently then IMAP on Exchange 2003.
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by:Sjef Bosman
ID: 24433648
Well, for one they are both IMAP-servers, and AFAIK there's no IMAP server-server communication defined (see http://www.faqs.org/rfcs/rfc3501.html). Is there any other type of server that Gmail can communicate with as IMAP-client? So that we have some proof that it should work, that Gmail can pose as an IMAP client??

If that isn't possible, the only way would be to automate an IMAP client, e.g. in Linux, and tell it to pump all data from Domino to Gmail.

Last resort: tell your 200 users how to do it...
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by:SuperiorCabinets
ID: 24433966
From all the documentation, Gmail supports Cyrus, Dovecot and Exchange 2003 (but not Exchange 2007)

I was thinking about a linux solution, but my knowledge of linux is limited.

Like I was saying before, IMAPProxy from www.aboutmyip.com seems to work for the connection, but the proxy is a java program that locks up after a few messages are downloaded.

I will see what I can find with Ubuntu and see if I can create a proxy for it that way.
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by:Sjef Bosman
ID: 24434114
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by:SuperiorCabinets
ID: 24451978
I could do that if I wanted to do each one manually, looking for an easier process though
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by:SuperiorCabinets
ID: 24873395
Looks like gmail will not do what I need as an enterprise email solution so the project has been scrapped. Thanks for your help!
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Accepted Solution

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Sjef Bosman earned 500 total points
ID: 24873909
Have a look at an in-house solution: www.lotusfoundations.com
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