ExTRA comes back with: Port 25, which is used by SMTP instance Default, did not respond on server 0000
Posted on 2009-05-14
When running ExTRA, and chose Expected messages from senders&, get very interesting result:
Area - Connectivity:
Other root causes:
It appears that the SMTP service and SMTP instance(s) on server myserver are started but the port did not respond. Check if there are any network errors or hung services.
Server - myserver:
Port 25 did not respond
Port 25, which is used by SMTP instance 'Default MYSERVER', did not respond on server 0000.
Port 587 did not respond
Port 587, which is used by SMTP instance 'Client MYSERVER, did not respond on server 0000
Interesting because mail-flow is fine and ExBPA is fine as well.
Mail comes in through a Trend AV/SPAM proxy and then to MYSERVER on 25; wich will only accept from the proxy IP.
Mail goes out to one specific IP address in Send Connector (our ISP/HSP).
Exchange 2007 SP1 Enterprise -Rollup 7 on Win2K3 SP2 x64 4GB RAM (10-users) w/ Xeon 3040.
Anyone have an idea as to why ExTRA comes back with these results?
Thank You Experts!