Solved

PowerDVD 9 Ultra blu-ray Playback Failure

Posted on 2009-05-15
2
2,291 Views
Last Modified: 2013-11-06
Hello!
I have purchased Power DVD 9 Ultra and installed it on my computer which runs Vista Ultimate (x64). Earlier, on the same setup I have Power DVD 8 Ultra and my blu-ray discs used to work.

Now, when I play a movie, PowerDVD says "Loading Blu-ray Disc..." which completes and a playback screen blinks for less than a second and the dis-appears. This happened with all my discs not just one.

I have formated and reinstalled my computer with the latest updated OS, Software and Drivers.

There is NO error. But it still does not work.

Please help!

Thank You.
0
Comment
Question by:HNGIL
2 Comments
 
LVL 3

Accepted Solution

by:
flopez235 earned 500 total points
ID: 24399901
PowerDVD says they have patch for this issue.  It is located at:

https://membership.cyberlink.com/prog/support/cs/product-faq-content.do?id=6702&prodId=1&prodVerId=236

If you still have an issue follow the steps listed on the link above:

Please provide the information listed below, and send it to CyberLink Customer Support.

   1. The name of Blu-ray Disc title, DVD title and the region.
   2. CyberLink BD Advisor log:
      Please get this tool from this link   (http://www.cyberlink.com/prog/bd-support/diagnosis.do) and install it, save the detection result


Hope this helps.
0
 

Author Closing Comment

by:HNGIL
ID: 31581827
Thank You!
Problem Solved.
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
Split a 4GB HD MP4 Video? 7 61
Video player 10 90
MOV file 'corrupted' 3 62
DVD to view Home Pics on a TV - Just a DVD 4 62
I don't watch much broadcast TV directly (I hate commercials), but I do have an extensive library of video files (movies and TV episodes) on my PC's hard disk.  When I got my new Toshiba HDTV, the first thing I did was hook up the "PC Interface" as …
In this article, I'll explain how to setup a Plex Media Server (https://plex.tv/) on a Redhat (Centos) 7 based NAS with screenshots to help those looking for assistance.  What is Plex? If you aren't familiar with Plex, it’s a DLNA media serv…
Viewers will learn the basics of making and using Impulse Kits in Ableton Live. Load new Impulse into an empty MIDI track: Fill the 8 empty sample slots with drum samples: Adjust parameters to tailor each sound as desired: Proceed to create be…
Viewers will learn the basics of creating custom device Racks in Ableton Live. Place instrument(s) and effects onto a track, and select them all by holding the Shift key and clicking on the device title bars: Group them by typing Command-G (Ctrl-G…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now