Symantec System Recovery 8.5 - Insuffient system resources error
Posted on 2009-05-15
Im running Symantec backup exec system recovery 8.5 software on a windows server 2003 server R2 (standrd edition) service pack 2.
but sometimes when the the system recovery point runs it shows an insuffient system resources exist to complete the requested service error message (see attached screenshots).
it only gets to about 5% when this error message is shown and no recovery point file is created. However the strange thing is it doesnt always produce this error message as sometimes it runs fine and the recovery point is created fine. The error message is produced regrdless of the recovery point being scheduled to run at a time or run manually.
Usually if i reebot the server and then run the recovery point backup its fine for at least 2/3 days but then i run into the same problem and im not sure whats causing this to happen.
(error doesnt seem to happen on a particular day)
The server has plenty of free hard disk space, and its resources are not all being used when the recovery point is run (it runs overnight when the server isnt really doing much). The recovery point are saved onto external hard drives.
Steps ive tried include the following:
Increased the server virtual memory size, tried different external hard drives, tried running a file called fixinstall.bat in the software installtion directory which is meant to restart the services the software uses and re-register some regisrty files but this does seem to fix the issue.
adding the external hard drive to the list of our anti-virus software exceptions list (AVG 8.5)
If anyone has got any suggestions on what could be causing this error message to appear that would be great?, i cant really reebot the server all the time when this issue occurs as its not always convenient