Outlook 2003 - We have an issue whereby some received emails do not display
the fact that they have an attachment (no paperclip next to the message, and
no indication when you actually open the message). If you open the message
and do 'Save Attachments' it allows you to save the 'hidden' attachment. If
you forward the message, the attachment does not appear unless you add
another attachment, in which case it appears alongside the one you have just
If you use OWA, the attachment is displayed correctly. If you use Outlook
2000 or Outlook 2007, the attachment is not indicated with a paperclip next
to the message, but is shown if you open the message. If we change the
settings to force messages to be displayed as plain text, the attachment is
indicated correctly within the email. I have seen this problem frequently
with DOCX and PDF format attachments, but there may be others also.
Outlook 2003 has all of the available updates applied. We run Exchange 2003
I have seem similar problems/fix reported when using Exchange 2007 (transport rules) but nothing for Outlook 2003 & Exchange 2003 SP2
Anyone got a solution to this?