Error while importing new font

one of the users purchased a font online. Unpacked with Winrar. Then when tried to install it the error windows pops up saying "The Eurostile.ttf is currently being used and cannot be replaced. Wait until Windows is finished using the file, and then try again." I am able to open it, view it and import on another machine with XP on board.
kshychAsked:
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kshychConnect With a Mentor Author Commented:
It solved now. The problem was with a font cache that is located here:
C:\Windows\System32\FNTCACHE.DAT
Deleted this file, and restarted the system. A new FNTCACHE.DAT file has been created on startup.
Then it was simple to drag the font across.

Thank you for your help anyway :)
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lherrouCommented:
kshych,

It sounds like the font is already installed on the computer where you are seeing this error. You might try going to the <system>/fonts/ folder and see if the font file is present there.

Cheers,
LHerrou
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kshychAuthor Commented:
I have checked it and it is not present.
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lherrouCommented:
And what about elsewhere on the machine? While the primary place where fonts are located is the Windows Font folder, they can be located elsewhere. Adobe products in particular will install fonts in their own locations when the product is installed. Does Eurostile show as a font that can be used when in any programs?
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lherrouCommented:
Otherwise, try simply renaming the .TTF file and see if you can install it that way.
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kshychAuthor Commented:
Did that too. Same error.
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kshychAuthor Commented:
In regards to other programs, I haven't checked them yet. I've got a Photoshop and Acrobat. However I haven't used them, because wanted to install the font first.
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lherrouCommented:
Well, launch Photoshop and see if the font you are trying to install shows in the font list.
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kshychAuthor Commented:
Nope. It's not in the font list.
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lherrouCommented:
OK, just checking... are you logged into XP on an account with Admin privs, and not a limited account?
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kshychAuthor Commented:
Yes, I'm logged on as admin.
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lherrouCommented:
OK, have you tried installing while in SAFE mode? Reboot into safe mode and give it a go.
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lherrouCommented:
OK, glad you got it fixed. I recommend you request the question is closed with your last response as the solution, so we can have it in the database.
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