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SBS2003 Update KB961143 Failed

Posted on 2009-05-15
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Last Modified: 2012-08-14
My Windows Small Business Server 2003 has failed to complete update KB961143 numerous times.  The update is part of Windows Update.

Is there a way to get the update to properly install or should I just ignore it?  I don't seem to be having the issue that the update addresses.

Below is the update log showing the failure.

Thank you!
0.110: 2009/05/13 08:24:31.000 (local)
0.110: C:\WINDOWS\SoftwareDistribution\Download\e9c5653eb70cfd3ddc674937b874557d\update\update.exe (version 6.3.14.0)
0.110: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.125: Hotfix started with following command line: -q /Z /ParentInfo:b94e5c17e8b2234f87544f1fadd0537e 
0.125: In Function GetReleaseSet, line 1193, RegQueryValueEx failed with error 0x2
0.125:  SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB961143 is not Present 
0.125: Condition succeeded for section ChkInstalled.Section in Line 1 of PreRequisite 
0.125: Return Value From IsSbs2003 = 1
0.125: IsSbs2003 returned value( 0x1 ) which is Equal To 0x1
0.125: Condition succeeded for section ChkSBS.Section in Line 2 of PreRequisite 
0.141: ServicePackNumber is Present
0.141: SOFTWARE\Microsoft\SmallBusinessServer\ServicePackNumber is Equal To Specified Value 
0.141: Condition succeeded for section ChkSBSSP.Section in Line 3 of PreRequisite 
0.141:  SOFTWARE\Microsoft\.NETFramework\policy\v2.0 is Present 
0.141: Condition succeeded for section ChkCLR20.Section in Line 4 of PreRequisite 
0.141: LangID is Present
0.141: SOFTWARE\Microsoft\SmallBusinessServer\LangID is Equal To Specified Value 
0.141: Condition succeeded for section ChkLang.Section in Line 5 of PreRequisite 
4.657: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
4.657: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
4.657: ---- Old Information In The Registry ------
4.657: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000000_.tmp.dll (6.3.14.0)
4.657: Destination: 
4.657: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000003_.tmp.dll (6.3.14.0)
4.657: Destination: 
4.657: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst 
4.657: Destination: 
4.657: Source:C:\WINDOWS\$NtUninstallKB961143$ 
4.657: Destination: 
4.657: Source:c:\windows\$hf_mig$ 
4.657: Destination: 
4.657: ---- New Information In The Registry ------
4.657: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000000_.tmp.dll (6.3.14.0)
4.657: Destination: 
4.657: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000003_.tmp.dll (6.3.14.0)
4.657: Destination: 
4.657: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst 
4.657: Destination: 
4.657: Source:C:\WINDOWS\$NtUninstallKB961143$ 
4.657: Destination: 
4.657: Source:c:\windows\$hf_mig$ 
4.657: Destination: 
4.657: In Function GetReleaseSet, line 1193, RegQueryValueEx failed with error 0x2
4.657: SetProductTypes: InfProductBuildType=BuildType.IL
4.657: SetAltOsLoaderPath: No section uses DirId 65701; done.
4.672: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\e9c5653eb70cfd3ddc674937b874557d\update\update.inf failed
4.672: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB961143$ 
4.688: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
4.688: BuildCabinetManifest: update.url absent
4.688: Starting AnalyzeComponents
4.688: AnalyzePhaseZero used 0 ticks
4.688: OEM file scan used 0 ticks
4.688: AnalyzePhaseOne: used 0 ticks
4.688: AnalyzeComponents: Hotpatch analysis disabled; skipping.
4.688: AnalyzeComponents: Hotpatching is disabled.
4.688: AnalyzePhaseTwo used 0 ticks
4.688: AnalyzePhaseThree used 0 ticks
4.688: AnalyzePhaseFive used 0 ticks
4.688: AnalyzePhaseSix used 0 ticks
4.688: AnalyzeComponents used 0 ticks
4.688: Downloading 0 files
4.688: bPatchMode = FALSE
4.688: Inventory complete: ReturnStatus=0, 16 ticks
4.688: Num Ticks for invent : 16
4.688: Allocation size of drive C: is 4096 bytes, free space = 1051103232 bytes
4.703: AnalyzeDiskUsage:  Skipping EstimateDiskUsageForUninstall.
4.703: Drive C: free 1002MB req: 6MB w/uninstall: NOT CALCULATED.
4.703: CabinetBuild complete
4.703: Num Ticks for Cabinet build : 15
4.703: DynamicStrings section not defined or empty.
4.703: FileInUse:: Detection disabled.
5.719: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
5.735: Num Ticks for Backup : 1032
5.875: Num Ticks for creating uninst inf : 140
5.875: Registering Uninstall Program for -> KB961143, KB961143 , 0x0
5.875: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
5.938: PFE2: Not avoiding Per File Exceptions.
6.000: GetCatVersion:  Failed to retrieve version information from C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB961143.cat with error 0x57
6.063: Copied file:  C:\WINDOWS\$NtUninstallKB961143$\spuninst\SetAuthProviders.exe
6.110: DoInstallation: Installing assemblies with source root path: c:\windows\softwaredistribution\download\e9c5653eb70cfd3ddc674937b874557d\
6.110: Num Ticks for Copying files : 235
6.110: Num Ticks for Reg update and deleting 0 size files : 0	
6.110: Starting process:  SetAuthProviders.exe /install
6.110: Working directory:  C:\WINDOWS\$NtUninstallKB961143$\spuninst
7.203:  Return Code = 4294967295 
7.203: DoInstallation:RunInfProcesses for ProcessesToRun Failed
7.203: KB961143 Setup encountered an error:  An error in updating your system has occurred.
7.235: An error in updating your system has occurred.
 
Select 'OK' to undo the changes that have been made.
7.235: Starting process:  C:\WINDOWS\$NtUninstallKB961143$\spuninst\spuninst.exe /~ -q -z
8.532: Software Update Rollback has completed successfully.  The original error message was:  0x1

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Question by:EdgeTod
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4 Comments
 
LVL 10

Expert Comment

by:PlusIT
ID: 24427384
if you aren't using sharepoint you can ignore the error.

If not: do you have .NET 2 and SBS SP2 installed ?
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Author Comment

by:EdgeTod
ID: 24427492
I do use Sharepoint, though I haven't run across the problem the update is supposed to take care of.  

Yes, I have .NET 1.1, 2, 3 & 3.5 installed on our machine.  Yes, I have SBS SP2 installed.

Would it be worthwhile to try and install the update manually by using an update file for that particular fix that I download from MS?
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LVL 10

Expert Comment

by:PlusIT
ID: 24427516
i think you will get the same error but give it a shot and see if you get any more info out of event viewer.

Do you have windows sp 2 also?
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Accepted Solution

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PlusIT earned 1500 total points
ID: 24427524
btw if you are not encountering any trouble that needs that patch i strongly advice to not install the patch and ignore it.  Do not fix what's not broken.
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