Mitel 3300 Secretarial Line Type & Caller Display

Posted on 2009-05-15
Medium Priority
Last Modified: 2012-05-07
Hi there,

I am having problems with getting caller display working for a secretarial button for one of our PA's with a Mitel 5330 IP Handset.  Here is the situation: The Director gets a call on his phone and the PA sees that call and can pickup/transfer etc, which is fine but is there a way which if the Directors phone rings it displays the caller information on the PA's secretarial line?  Am i missing something in class of service or something simple?

Question by:Michael
LVL 23

Expert Comment

ID: 24441786
Are you running the latest version of director?


Accepted Solution

Michael earned 0 total points
ID: 24515651
Found a solution in the end, a programmed key system to each of the directors phones and two options enabled in class of service to allow the PA to see who is calling the directors.

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