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Single workstation having issue seeing shares on server using server name but no can see them when browsing server with IP

Posted on 2009-05-15
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Last Modified: 2013-11-25
Hello,  I have one ( and only one) workstation which is unable to see server resources using the servers name (\\servername\)
This servers shares are however visible if I go to the server's static ip address (\\192.168.0.1\)
I have found this to be true regardless of the account I log into the workstation. The symptoms above remain.
# nslookup shows and resolves server and ip correctly  
#ipconfig /all on workstation shows proper information
# I have done flush and register
# hosts file was blank save for internal loopback  ( no bad info )
I have even put valid static ip info and no good.

no offline services on the workstation which would be causing this.  
Local firewall is off


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Question by:CorpTechLLC
7 Comments
 
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Expert Comment

by:ChiefIT
ID: 24397408
disable LMhost lookup on that client. You can do this by going to the NIC configuration>>advanced>>WINS tab>>disable LMhost lookups

John
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Author Comment

by:CorpTechLLC
ID: 24397941
HI John, LMhost is disabled, reboot and still ng.  
Thanks for Responding tho
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Expert Comment

by:flopez235
ID: 24398704
Sounds like a DNS issue.  Can you ping the server via it's name?  Do you get an IP using NSLOOKUP?
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Expert Comment

by:ChiefIT
ID: 24406523
Well, it sounds like you have a bad netbios cache record.

Do this twice:

Go to the command prompt and type, NBTstat -RR   (no reboot needed). That flushes the netbios cache records, Also called the WINS cache records on the client machine.

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Expert Comment

by:ChiefIT
ID: 24406546
I am sticking with a netbios/wins problem because you are trying to connect using the UNC path of the servername, not the fully qualified domain name.

UNC stands for universal naming convention. The path you take to communicate with the server depends upon how you type in the path itself. Example:

\\xxx.xxx.xxx.xxx\share  (uses the IP, or a ARP query to the path you are trying to take)
\\server.domain.name\share (uses a DNS query to communicate with the share)
\\server\share (uses a NetBios Query to communicate with the share)

If flushing your Netbios/Wins Cache doesn't work, then go to the nic card and check to see if you have Netbios turned off or the browser service turned off. Also, Netbios is NOT compatible with IPversion 6.

So:
Netbios Cache
Check that netbios translation is enabled on the NIC
Check to see if your browser service is on and working.
Look in event logs to see if this computer is conflicting with the domain master browser.
If this computer has multiple nics and netbios is bound to the wrong NIC this could be a problem
If the computer is using IPversion6, this could be a problem.

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CorpTechLLC earned 0 total points
ID: 26373348
Issue closed
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Expert Comment

by:ryan80
ID: 33304110
corptech can you tell me what the solution was? i am having a similar problem and would like to hear what you did.
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