Email configuration error caused the message to bounce between two servers or to be forwarded between two recipients
Posted on 2009-05-15
I am having a problem sending faxes from desktop; we installed a GFI Faxmaker 14 for Exchange in 2007 and it was working until recently. What changed? there was a problem with the VoIP system and we needed to uninstall and reinstall IIS. the GFI Faxmaker is installed on a W2003 R2 Server SP2; we setup a smarthost in the IIS Virtual SMTP server.
Our Exchange 2003 mail server is on a different box (W2003 SP2 Standard); we created an SMTP connector for the GFI fax server.
We also changed the relay configuration in exchange to only allow the local servers by adding the IP's.
when I send the faxes from the desktop, i get the following error:
Your message did not reach some or all of the intended recipients.
Sent: 5/14/2009 2:41 PM
The following recipient(s) cannot be reached:
firstname.lastname@example.org on 5/14/2009 4:49 PM
A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients. Contact your administrator.