Solved

Can i recover deleted emails on SBS?

Posted on 2009-05-15
12
367 Views
Last Modified: 2012-06-27
Hi, I am running an SBS2003 server and would like to know if it is possible to recover and view emails that have been deleted by a user.

I have email tracking switched on and can see that emails were sent and received by this user but am unable to view them as they have been deleted from deleted items folder.

I think that the server keeps permanently deleted items for 30 days. Any help would be appreciated,

Thanks, Jerry.
0
Comment
Question by:jerryhatt
  • 4
  • 3
  • 2
  • +2
12 Comments
 
LVL 10

Expert Comment

by:bluedan
ID: 24398711
Try this:

On User's Outlook -> Go to Tools -> Recover Deleted Items.
0
 
LVL 24

Accepted Solution

by:
Rajith Enchiparambil earned 200 total points
ID: 24398763
Fire Outlook, click Deleted Items, then go to Tools -> Recover Deleted Items. Select the messages you need and click Recover. It will put the email back to Inbox.

You won't be able to recover emails deletd before 30 days (your retention setting).
0
 

Author Comment

by:jerryhatt
ID: 24398780
is it possible to do this via rpc-https connection? i have tried and box is empty after clicking recover deleted items. thanks, Jerry
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 17

Expert Comment

by:Andres Perales
ID: 24398803
Yes, you can but you have to have deleted items retention set on your exchange server...
0
 
LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 24398828
""is it possible to do this via rpc-https connection? i have tried and box is empty after clicking recover deleted items. thanks, Jerry"""

You need to highlight Deleted Items on the left hand pane and then take Recover Deleted Items.
0
 

Author Comment

by:jerryhatt
ID: 24398831
OK, I can recover deleted items from my own account via RPC-HTTPS. I have full access to the other user's mailbox in question which I can view below my own in the folder list (Mailbox - John Doe). When selecting their deleted items folder the recover deleted items menu item is grayed out.
Is this normal?
0
 
LVL 17

Expert Comment

by:Andres Perales
ID: 24398847
Are they keeping their mail on the exchange server or delivering to a pst?
0
 
LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 24398960
What about doing the same from OWA?
0
 

Author Comment

by:jerryhatt
ID: 24399117
Mail is kept on the exchange server and I do not have the user's password to log in directly via OWA.
0
 
LVL 65

Assisted Solution

by:Mestha
Mestha earned 300 total points
ID: 24399198
If you have permissions to access the mailbox then you can access the account through OWA. After logging in to OWA as yourself, change the URL at the top to the user's alias.

Recover deleted items works in a slightly different way when using RPC over HTTPS.
http://support.microsoft.com/default.aspx?kbid=886205

Simon.
0
 

Author Comment

by:jerryhatt
ID: 24399297
Thanks Simon, I am having trouble with URL in OWA. It reads https://secure.mydomain.com/exhange and wont accept a /useralias at the end?
0
 
LVL 65

Assisted Solution

by:Mestha
Mestha earned 300 total points
ID: 24417476
If you are looking to view recovered deleted items then use this:

http://server/exchange/alias/inbox/?cmd=showdeleted

Simon.
0

Featured Post

Networking for the Cloud Era

Join Microsoft and Riverbed for a discussion and demonstration of enhancements to SteelConnect:
-One-click orchestration and cloud connectivity in Azure environments
-Tight integration of SD-WAN and WAN optimization capabilities
-Scalability and resiliency equal to a data center

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question