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Connect LaCie Ethernet Disk Raid NAS to Active Directory Error

Posted on 2009-05-15
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Last Modified: 2013-11-14
I'm trying to connect a LaCie Ethernet Disk Raid (2TB) to a Windows Small Business Server 2008 domain.  This is the error I'm getting in the final stage:

"The specified user name and password does no have sufficient privileges to join the domain where Active Directory server resides.  Enter user name and password with sufficient privileges and try again."

Here is what I've done to troubleshoot:
1.  Time is exactly the same between server and NAS.
2.  NAS is on latest firmware.
3.  Enabled and use the Administrator account.  I has complete control of the domain and server.
4.  Called LaCie and they don't know what is wrong.
5.  Tried to use the second network port.
6.  Tried specific IP address in a reserved range.

Any known issues between this disk and Windows Server 2008?
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Question by:jimbob_sf
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7 Comments
 
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Expert Comment

by:karstieman
ID: 24398915
looks like networking is fine, but there's a permission problem.
Try to add the NAS to the domain using DOMAIN\USERACCOUNT and password. ( with domain\ in front )
if this not works, add the NAS to the computers OU in the active directory and try to add it to the domain again after this.
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Author Comment

by:jimbob_sf
ID: 24399057
There isn't enough space to fit the domain\administrator text string in the user field.  I tried that.  Being SBS 08, it doesn't want to add a computer.  It wants the device to run the setup utility and have it join.

I think the NAS has to run it's own conversion utilities b/c changes are required on the NAS.  It must drive the connection.
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by:karstieman
ID: 24399095
It can only be done from the nas using the domain\username...
But maybe here's a workaround.
Don't you have an old pc which you can name exactly like the NAS and make it create a domain computer account with SBS.
Then remove this pc and connect your NAS. ( which now has a computer account in your SBS domain )
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Author Comment

by:jimbob_sf
ID: 24402651
Ok.  I'll try this approach on Monday.  Thank you for the ideas.
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Expert Comment

by:Cóppola & García
ID: 24882417
I have exactly the same problem, anybody have found the solution ? (it also didn't worked for me with the computer account created in AD)
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Accepted Solution

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jimbob_sf earned 0 total points
ID: 24891735
It turns out that SBS 08 wouldn't work.  We set up a Server 03 R2 box and it worked.

BE WARNED!!!!  The LaCie NAS reacts VIOLENTLY to a change in the domain.  We rebuilt the domain, don't ask why, with the same name and the NAS refused to connect.  The documented solution is to change authentication mode to local and then back to AD.  Well, when you do that, it wipes the drive.  Not a good solution.

We're going to call LaCie on Monday to find out WFT to do.  My engineer has figured out how to hack it to get 1 file off at a time, but it's painful.
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Expert Comment

by:pro-install
ID: 34919931
I had the same problem, connection with sbs2003 domain no problem, connection with sbs2008 not possible.
SBS 2008 is more secure with connections, because i dont wan't to mess with the local security policies (network security: Send NTLMv2 response only)
I made a cname dns record: laciedisk.domainname.local - ipnumber
created a local user on the laciedisk (admin) with password
changed the loginscript: net use o: \\laciedisk.domainname.local\data /user:admin password.
Now everthing is working fine.
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