Solved

Advanced Search will not search Subfolders in Outlook 2007

Posted on 2009-05-15
3
1,422 Views
Last Modified: 2012-05-07
Okay, so here's my problem.  

We have Outlook 2007.  Initially, I was not able to do any advanced searches.  I rebuilt my index and am now able to search the Public Folder...  that has no subfolders.  However, when I try to search another person's inbox, even though I use browse> and check Include Subfolders, it will not work.  The option is NOT grayed out.  It gives no errors.  

One more really important note.  This was not an issue before I installed SP2 for Outlook.  When I uninstalled it from a computer, advanced search began to work properly.    I was going to do a registry edit, but the link that I found here on EE did not explain it correctly.  

PLEASE PLEASE HELP.  
0
Comment
Question by:FixerMonkey
  • 2
3 Comments
 
LVL 46

Expert Comment

by:tbsgadi
ID: 24405484
0
 

Author Comment

by:FixerMonkey
ID: 24412633
Thanks for the reply, however, these links do not address my issue.

Link one:  Changing the default behavior is the least of my worries right now.

Link two:  The box is not grayed out.  I can actually check the box.  Outlook will just not search the subfolders regardless of whether the box is checked or not.  Also creating a new mailbox for every individual in our company is not feasible.  

This was NOT a problem before the latest Outlook service pack.
0
 

Accepted Solution

by:
FixerMonkey earned 0 total points
ID: 24574453
After paying for support, I found out it is hotfix #968858kb
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
Outlook Free & Paid Tools
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

948 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now