Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

pop 3 duplicates after upgrade to exchange 2k7 sp1

Posted on 2009-05-15
2
418 Views
Last Modified: 2013-11-05
Hi
We upgraded from office 2003 sp2 to exchange 2007 sp1. Since then In outlook express or outlook client. When leave mail on server is checked. in the pop3 set up. we get duplicate emails. Sometimes even 3 times. I have to leave the mail on the server so the mail does not stay on someone home computer. I have no clue and look everywhere  no answer how to stop the dupilicates. Used to be fine on exchange 2003
0
Comment
Question by:jmilazzo
2 Comments
 
LVL 47

Accepted Solution

by:
apache09 earned 250 total points
ID: 24408036
When you say Exchange 2003 and Exchange 2007, I take it you actually mean Outlook 2003 and Outlook 2007 as Exchange is a Type of Email Server?

First Upgrade to Office 2007 SP2 as this is the latest SP available for Office 2007.
http://www.microsoft.com/downloads/details.aspx?FamilyID=b444bf18-79ea-46c6-8a81-9db49b4ab6e5&displaylang=en


Check to see if this helps.

If it doesnt:

There are a few things you can check to stop duplicate email messages.

Start by checking Rules to be sure that copies are not being made to the Inbox, and make sure that all your rules end in "Stop Processing" actions.

Then check the task manager to be sure that there is only one instace of Outlook running. Two instances of outlook.exe running can produce two messages arriving at the same time. You will need to then determine why two instances of Outlook were running in the first place.

Another thing you can do is to delete/remove ALL your e-mail accounts and recreate them. This worked for some people.

Also, if your running Outlook XP, be sure that you are at service pack 2 or later. You can tell if you need to upgrade at Microsoft Product Updates.

Finally, another person had this happen when he had two e-mail accounts set up - using two e-mail addresses, but the same POP3 incoming and same SMTP outgoing. What happened is that the second account was getting the e-mails from the POP3 server before they were actually deleted after the first account was finished. If this is the problem you can disable the receive on the second account. There is a Microsoft article explaining the problem more thoroughly at http://support.microsoft.com/?kbid=284404.

From: http://www.sperrysoftware.com/Outlook/Outlook-Duplicates.asp#Q1
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question