Link to home
Start Free TrialLog in
Avatar of ctssteve
ctssteveFlag for United States of America

asked on

server 2003

Generic host process for Win32 services encountered a problem and needs to close" pops up 5 times - stops some network functions.  mapped drives appear then disconnect "apparently" at random.
ASKER CERTIFIED SOLUTION
Avatar of L3370
L3370
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of ctssteve

ASKER

system error logs report event id 1000 faulty application svchost.exe faulty module shell32.dll occurring every 2 -4 minutes.  application logs have event id 7032 and 7011 (symantec related).
sorry - these events started on Wednesday May 13th (following / just as) a new sonicwall firewall was installed. (we've removed the appliance from the network - errors still remain).
solution: multiple patches for server 2003.  there was also a microsoft patch specific to these errors.
issue resolved with patches from Microsoft and specific patch designed for this error.
issue resolved.  microsoft updates and specific patch
issue resolved with MS patches
server needed multiple updates - and specific patch needed for this error.  rec'd final answer from ms knowledge base.