Solved

DVD-RAM drive tray stuck when no disc in drive

Posted on 2009-05-15
10
745 Views
Last Modified: 2013-11-14
I have a LITE-ON DVD-RAM drive that has worked without problems for a long time.
Nowadays the drive tray gets stuck in the closed position when there's no disc in the tray.
When i click "eject" on the drive's menu, the LED on the drive lights up and i can hear the drive trying to open its tray 5 times, but it doesn't open.  After many attempts, it opens.
When there's a disc in the drive, i can eject it without a problem.
Only when I close the tray with no disc in it, the tray gets stuck again in the closed position.

The drive is not under warranty.  What should i do to fix the drive?
0
Comment
Question by:Ledigimate
10 Comments
 
LVL 92

Accepted Solution

by:
John Hurst earned 100 total points
ID: 24400215
Most likely, given the time of service, the answer here is to replace your drive. It appears to have a hardware wear fault. ... Thiinkpads_User
0
 
LVL 3

Assisted Solution

by:TallKewlOnez
TallKewlOnez earned 50 total points
ID: 24400258
have you tried to use the 'magic' paperclip tool.  When the drive is stuck there is a tiny hole on the front of the drive. Stick one end of a paper clip in the drive to pop it out.   Chances are its just a gear slightly out of kilter enough to stick.  The papercliip will manually push the drive out.  Might fix it.

GC
0
 
LVL 8

Assisted Solution

by:skywalker39
skywalker39 earned 50 total points
ID: 24400275
If you know how to, try taking apart the drive to see if anything is inside possibly causing the tray to  stick, if something is loose inside.
0
Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

 
LVL 4

Author Comment

by:Ledigimate
ID: 24401670
Thank you TallKewlOnez, I've used the 'magic' paperclip tool many times before and it works great, but not in this case.  I tried it this time, and the tray doesn't open.  It is stuck.

skywalker39, I don't know how the drive fits together, but i'll try taking off its covering to see if i can spot the problem.  Has anyone done this before?  I don't want to damage the drive.
0
 
LVL 92

Assisted Solution

by:nobus
nobus earned 50 total points
ID: 24401745
i would just replace the drive, given the low cost of a modern burning DVD drive (under 40$)
0
 
LVL 4

Author Comment

by:Ledigimate
ID: 24401892
Update:

The paperclip method works when the computer is off.  It pushes the tray about 3 mm out and I can then manually pull the tray open to insert a disc.
When the computer is on, the paperclip method works only when there's a disc in the drive.
When there's no disc in the drive, the the paperclip method does't work when the computer is on.

I also opened the drive's covering and couldn't see anything obvious that would cause the tray to stick.
What I did notice was that the drive's top covering has what appears to be a small plastic disc with an embedded magnet, attached to it.  Could it be that the magnet's pull somehow got stronger than it used to be, causing it to not be released properly when trying to open the tray?
0
 
LVL 4

Author Comment

by:Ledigimate
ID: 24401906
The drive still works otherwise.  I've tried keeping a disc in the drive at all times, but sometimes i forget and close the tray with no disc in it.

Can you recommend a DVD burner?  One that performs exceptionally good?
0
 
LVL 92

Expert Comment

by:nobus
ID: 24402147
>>  Can you recommend a DVD burner?  One that performs exceptionally good?   <<  they are all equally good / bad.
Lite-on sells many now
i would just choose the cheapest...
0
 
LVL 4

Author Closing Comment

by:Ledigimate
ID: 31582129
Although I haven't found an answer on how I should go about fixing the drive, I'll take your advice.  Untill I get the chance to replace the drive, I'll just turn the computer off everty time the drive tray gets stuck with a disc in it, and use the paperclip tool.
0
 
LVL 92

Expert Comment

by:nobus
ID: 24457128
Drives are not "fixed "  they work, or they don't, and get replaced !
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Having issues meeting security compliance criteria because of those pesky USB drives? Then I can help you! This article will explain how to disable USB Mass Storage devices in Windows Server 2008 R2.
When we purchase storage, we typically are advertised storage of 500GB, 1TB, 2TB and so on. However, when you actually install it into your computer, your 500GB HDD will actually show up as 465GB. Why? It has to do with the way people and computers…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.

816 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now