This one of the many issues involving MUP.SYS. My issue is not in Google searches that I could find, not precisely anyway. Not in Expert Knowledge base either(I may have missed it). Maybe some mixture of the various solutions may apply,but, I hesitate to just willy-nilly work them. I could be making matters worse. I need to do a plan of action first.
I shut down on a Friday night. I had disabled the UPS battery back up scheduled shut down. I use it normally and now need it to be able to get to/stay in Windows.
I cannot reboot into any of the other boot options. I can get into the Recovery Console without a Recovery Boot CD(HP's stuff), but, not with it - stops at the same place (the boot screen). I cannot use the regular DOS command structure that I am used to. Only a subset. At least it lets me copy files.
After a lot of relearning DOS's 8.3 naming when traversing the file structure, I finally got to my back up (a USB 1 TB Drive) and copied over the corrupted MUP.SYS file. It worked...I got in.
But, it didn't last and only was a temporary fix. Upon reboot I went back to DOS via Recovery Console and copied again. This time I rename dand copied a couple more of this file into that directory just in case I have to do this multiple times.
I have a couple of solutions that I may try, but I won't until I have them prioitized and I feel ready to work this issue. What I really need now is a utility that will let me see/log the shut down sequence. Like BootLogXP does for windows boot up. BootLogXp doesn't start from the first thing that is loaded.
I am a disabled person ,but , I am also a professional developer. I am experienced, but I have been out of the field for the last 5 years because of major illness and surgeries. I am trying to get back into IT work.
I know about going and disabling the .SYS file when in Recovery Console. Always wondered why I can't just do that in a cmd console ( or in Windows itself)?
I originally thought I would have to do the fixmbr/fixboot thing. I found that this should not be the first thing to try. I had Acronis Disc Suite 10 trial and it did seem to have something I could try. However, the trial period just ran out today..geesh ...the luck I am having. I would purchase it and the imaging software they offer if I was assured that it would solve this problem. I have other software to get now.
I hope I don't need to low level format and reinstall a clean OS. HP does not give its customers the OS CD to do this. They did let me buy their 10 disk XP and all the stuff the way it was when I bought the computer. I really just want to do a repair. If I need to do this I will have a lot to do for a while.
After I get through this, it IS going to be a better and secure system.
I was planning on upgrading to an AMD Athlon 64 X2 4400+ chip and new cooler. I may have to rethink and get my new motherboard/CPU and memory sooner. I was going for next year when the i7 has a chance to go through a rev or two. Same with Windows 7.
I am signing up and all. I do find a great use for the Expert Exchange. I have a lot of things I do for locals and myself.
Also just recently, it has been revealed that I have the "about:blank" hijack (doesn't do anything because I use a big host file) and something keeps trying to email something "on my behalf" via MS Outlook. I am currently exsizing these while I wait for some quality solutions.
Thank you for any help. I will promptly reply. I hope Expert(you) and I can be successful on this.
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name AMERICAN-HOPE
System Manufacturer Compaq Presario 061
System Model ER919AA-ABA SR1820NX NA620
System Type X86-based PC
Processor x86 Family 15 Model 47 Stepping 2 AuthenticAMD ~2204 Mhz
BIOS Version/Date Phoenix Technologies, LTD 3.11, 9/19/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name AMERICAN-HOPE\Ben Curtis
Time Zone US Mountain Standard Time
Total Physical Memory 4,096.00 MB
Available Physical Memory 2.64 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 4.00 GB
Page File C:\pagefile.sys