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Cannot syncronize WSUS in SBS 2003

Posted on 2009-05-15
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Last Modified: 2013-11-16
I have a problem to synchronize WSUS within my Windows Small Business Server 2003. I'm using Windows SBS 2003 Premium Edition with an external Router & Firewall appliance WatchGuard Edge X55. Connection to the Internet for port 80 and 443 from my SBS 2003 is no problem at all, but I cannot make synchronization with my WSUS software. Can anyone please advice what to do?
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Question by:MakassarNET
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by:ob1_
ID: 24407276
So you are saying the WSUS clients are synchronizing with the SBS server, but you can't get the server to synchronize with Microsoft to get the updates correct?

Turn on logging for all of your policies in WatchGuard System Manager and save these settings to the Firebox. Go to the Traffic Management tab and enter in the IP address of your SBS server so only traffic to this machine is showing. Now synchronize the server with WindowsUpdate and watch the traffic to see what packets are being denied and what policy is affecting it - this is where you will need to make changes.

Please let me know what happens and I can further assist.


 - Bob
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Author Comment

by:MakassarNET
ID: 24408679
I coudn't found any Traffic Management tab into my Firebox. Please noted that I'm using Firebox Edge X55. But I check in my logging in Firebox and I found there is no blocked outgoing for HTTP and HTTPS from my SBS server.

Is there any logging for the WSUS for this synchronization?


Regards,

Hernan Halim
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by:ob1_
ID: 24408719
You need to look in the firewall - once you open up System Manager and connect to your Firebox, do you have a Tools menu, and on the Tools menu are there options for Policy Manager and Firebox System Manager? If so select System Manager and double-check for the Traffic Management tab - or something similar that shows a running list of all your traffic. Once there you can type the IP address of the server in the filter box. You have to go into Policy Manager first and make sure logging is enabled for all of your policies. I have a different model but the System Manager should be the same. Let me know and if not I'll try to find out what it should look like for the x55.

 - Bob
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Author Comment

by:MakassarNET
ID: 24408759
Bob,

I don't used WSM since this is an Edge version.


Regards,

Hernan
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by:ob1_
ID: 24408774
Oh - it's web based... I have access to an Edge I will check and let you know.
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Author Comment

by:MakassarNET
ID: 24410092
I'm waiting for your respond Sir. Thank you very much...
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Expert Comment

by:Donald Stewart
ID: 24413367
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Assisted Solution

by:Donald Stewart
Donald Stewart earned 300 total points
ID: 24413501
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Author Comment

by:MakassarNET
ID: 24417757
I coudn't found wsyncmgr.log in my SBS server. I have checked in C:/WSUS and there is no log folder.


Regards,

Hernan
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Author Comment

by:MakassarNET
ID: 24417788
WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 192.168.1.1:8080
at System.Net.HttpWebRequest.GetRequestStream()
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at Microsoft.UpdateServices.ServerSyncWebServices.ServerSync.ServerSyncProxy.GetAuthConfig()
   at Microsoft.UpdateServices.ServerSync.ServerSyncLib.InternetGetServerAuthConfig(ServerSyncProxy proxy, WebServiceCommunicationHelper webServiceHelper)
   at Microsoft.UpdateServices.ServerSync.ServerSyncLib.Authenticate(AuthorizationManager authorizationManager, Boolean checkExpiration, ServerSyncProxy proxy, Cookie cookie, WebServiceCommunicationHelper webServiceHelper)
   at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.SyncConfigUpdatesFromUSS()
   at Microsoft.UpdateServices.ServerSync.CatalogSyncAgentCore.ExecuteSyncProtocol(Boolean allowRedirect)
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Expert Comment

by:ob1_
ID: 24417844
On the X55 do you have HTTP and HTTPS set to "Allow" under Firewall > Incoming? If so do you have the WSUS server specified as the service host?

Do you have the Outgoing common service set to "Allow" under Firewall > Outgoing?

Also do you have anything listed under Blocked Sites or checked under Firewall Options?

I have an X15 Edge so might be a little different but let me know...


thanks,
bob
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Accepted Solution

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MakassarNET earned 0 total points
ID: 24417893
After checking at my WSUS Configuration, I have found that before I have configured the WSUS to run on Proxy Server which installed on my ISA Firewall, but since I have removed the ISA Server and used WatchGuard Firebox, than I will be remove the proxy setting.

So I have solved my problem...
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Expert Comment

by:Donald Stewart
ID: 24418173
The link that I provided mentions to check your proxy settings ID:24413501

So I object that this was resolved on own.
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