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Installing NERO 9 , Windows Installer has stopped working.

Posted on 2009-05-16
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Last Modified: 2013-11-13
Hello ,

I want to install NERO 9 . but it shows :

Windows Installer has stopped working


the details :

Problem signature:
  Problem Event Name:      APPCRASH
  Application Name:      MsiExec.exe
  Application Version:      4.0.6001.18000
  Application Timestamp:      47918d31
  Fault Module Name:      StackHash_ec91
  Fault Module Version:      6.0.6001.18000
  Fault Module Timestamp:      4791a783
  Exception Code:      c0000374
  Exception Offset:      000aada3
  OS Version:      6.0.6001.2.1.0.768.3
  Locale ID:      13313
  Additional Information 1:      ec91
  Additional Information 2:      e12f8ed70535ce3d67690a53c68be3d0
  Additional Information 3:      c982
  Additional Information 4:      c875e7565f4f78221a8da573aecbd0f9

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What to do ? please help

I am using HP Laptop , Windows Vista Home Premium 64-bit
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Question by:mb4ever
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2 Comments
 
LVL 15

Accepted Solution

by:
greyknight17 earned 500 total points
ID: 24403884
It looks like Nero is aware of this issue and a fix has been found here.
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Author Closing Comment

by:mb4ever
ID: 31582184
Thanks
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