BSOD IRP Stack error with Prevx 3.0
Posted on 2009-05-16
I was using Zone Alarm Security Suite to protect my computer until about a month ago when I received a recommendation to replace the program with Trend Micro Internet Security along with Prevx 3.0. Within a couple of days following the installation of these programs (and removal of ZA) I started to get the BSOD with IRP Stack errors.
After troubleshooting the problem, I found that once I uninstalled Prevx 3.0 (which is a registered version), the BSOD error immediately ceased. The concept of the malware security program still seems good to me and I am assuming that this is a configuration issue that needs to be addressed.
I have used Norton products in the past, Spy Sweeper (which after they made some form of upgrade a couple of years ago, completely slowed down and ruined everything), and maybe one or two others, so I am very reluctant to play more trial and error games with these types of programs.
I intuitively believe that these two products are fine and that I have to determine why they are not playing well together. Any suggestions will be appreciated.