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Youtube Fullscreen Choppy?

Posted on 2009-05-16
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Last Modified: 2013-12-07
Ok yesterday i put a new video card in my pc, Its a Ati Radeon 4650. Since then i noticed when i go fullscreen with youtube on my pc and on my tv(card has hdmi) Its all choppy and its unwatchable. Ill attach a picture of what it looks like. Ive installed the newest drivers, tried both firefox and ie with no difference, uninstalled and reinstalled adobe flash. i think i tried it all. Any tips?
untitled.bmp
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Question by:jrsaysbiteme
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by:KrisTheComputerGuy
ID: 24404427
Try installing some new video codecs. The best set i know of is here: http://www.cccp-project.net/
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by:jrsaysbiteme
ID: 24404529
I have k-lite codec pack installed. any good?
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by:KrisTheComputerGuy
ID: 24404538
I suggest uninstalling k-lite and installing cccp.

I've had compatibility issues with k-lite, thats why i use cccp now. Also, older versions of such codec packs can cause wierd issues like the one you are having. Its important to have the newest version of what ever codec pack you are using. I try to update it every few months.
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by:jrsaysbiteme
ID: 24404731
i just uninstalled klite codec pack then restarted and installed cccp but im still getting the problem. guess its not klite.
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by:skywalker39
ID: 24404743
Did you go to ATI's website and download the newest driver for your video card? What happens when you view a video or movie through Windows Media Player, same results? What about when you view a video or movie through Windows Media Player full screen? Same results?
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Author Comment

by:jrsaysbiteme
ID: 24404884
I downloaded the newest driver from ATI. Everything works great in all media players. I watch 1080p MKV's all the time without any problems. Just youtube fullscreen causes this issue. Its really annoying me now cause im a computer repair tech and even i cant figure it out.
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Author Comment

by:jrsaysbiteme
ID: 24404911
Okay i just realized that youtube hidef videos fullscreen are fine but none hidef videos fullscreen are like the picture above. Hope this helps. Sorry took me so long to figure that one out but i just noticed it.
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by:KrisTheComputerGuy
ID: 24404920
Try this.
Go to  http://www.adobe.com/shockwave/welcome/
If you are in luck, it will ask you to install shockwave flash.

If that doesn't work, another solution may simply be to uninstall the shockwave flash 10 program from the computer using Programs and Features in the control panel. Then simply reinstall it from adobe's website using IE 7 by going to the link above.


If that doesn't work either, try to see if the active x control has been disabled in IE 7. Open your internet properties from IE 7 (push alt, then go to tools, then internet options). Go to the  Programs tab and select Manage-Addons.  Find the "Shockwave Flash Object" in the list and make sure it is enabled.

Note that for some reason accessing internet properties from the control panel prevents most IE addons from showing up in the list.
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by:KrisTheComputerGuy
ID: 24404922
Sorry, i took that from a previous post of mine. You can try uninstalling shockwave/flash and then reinstalling from the link above. (the other post was for you tube not appearing at all. I meant to clean this up but it got posted instead on accident)
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by:jrsaysbiteme
ID: 24404930
still doing it. The thing that sucks is i just spent an entire day reinstalling xp for the heck of it then this happens.
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by:lordxentris
ID: 24405650
As all the other guys say, you got a major codec issue with some settings. you will need to check you video card again and check what codec pack was installed before. But check your video card again. Sometimes fullscreen issues can be caused by underlying Video Card issues. Try to service your PC and all slots and see if that works.
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by:skywalker39
ID: 24405751
Try installing all hi-def codecs, another possibly is that there could be a issue with your video card, it's possible but not likely. Do you have another video card to test, or it could be the slot that you have your video card in, try installing it in another slot.
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Author Comment

by:jrsaysbiteme
ID: 24408158
its a pci-e video card, ati radeon hd 4650. I only have one pci-e slot. If it comes down to it ill install other vid card and see what happens.
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by:skywalker39
ID: 24408174
If you can install another video card, I would to see if it's a video card or driver issue.
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by:jrsaysbiteme
ID: 24408265
SO i just started googling again for the hell of it to see what i can find again and i came across the work screen tearing. not even 5 minutes into searching this screen tearing i found someone on a forum say uncheck hardware acceleration on the right click flash menu and guess what. It works. Everything is back to normal but i cant tell 100 percent but i think the video quality is a little worse without that checked.
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by:KrisTheComputerGuy
ID: 24408395
It may just be your drivers. download this one that just came out today. Make sure to uninstall all versions of old drivers using add/remove programs (ATI, NVIDIA or Intel depending on what your old card was). Reboot and then install the link below.

http://downloads.guru3d.com/ATI-Catalyst-9.5-Windows-XP-WHQL-32-bit_d2283.html


You can also try this driver cleanup program before installing the above driver to ensure that any old drivers are cleaned out.

http://downloads.guru3d.com/Guru3D---Driver-Sweeper-(no-installer)_d1672.html


The last thing I can think of is the possibility of a BIOS setting conflict. Try disabling shadowing and/or reset configuration data, or simply set everything to the defaults. Also make sure the bios has PnP  enabled.
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by:KrisTheComputerGuy
ID: 24408426
If your old card was integrated (on the motherboard), try disabling it in the bios. There may be some resource conflicts, or cross-fire issues etc.
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Author Comment

by:jrsaysbiteme
ID: 24408505
as far as i can tell nothing new came out today. These are the drivers right here for mine. check the release date. http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/radeonx-xp

I haven't used the integrated video in a long time so that aint the problem.
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by:KrisTheComputerGuy
ID: 24408563
I searched guru3d specifically for your card #. Not all drivers fully support all cards. This driver says it officially supports your card o its worth a shot to cleanup the drivers and install the WHQL (Windows Hardware Quality Labs) drivers [ie the practically guarenteed to be bug free version].

Guru3d is a good source. I've been using them for a couple years. The link to the catalyst 9.5 drivers are official (the site says their being served, they just haven't been linked via html yet). The drivers you linked are version 9.4.  The linked page says the drivers should appear monday on the official site. I wouldn't doubt it. They likely got it of an ftp server.

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by:KrisTheComputerGuy
ID: 24408575
From what I know, the amd WDM integrated drivers are meant for motherboards that have amd chipsets and radeon integrated cards. I would suggest downloading the drivers from the following link if you are uncomfortable downloading from guru 3d. Make sure you uninstall your old drivers before reinstalling any new ones.

http://support.amd.com/us/gpudownload/Pages/index.aspx
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by:KrisTheComputerGuy
ID: 24408583
Nevermind i just followed the link i posted. They go to the place you posted earlier (i haven't used the official amd site in a while). I won't beat this horse any longer. I'm stumped.
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Author Comment

by:jrsaysbiteme
ID: 24408675
so should i stick with my current drivers and such from the ati site? So far it looks like a bug to me that the card has.
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by:skywalker39
ID: 24408747
To see if there's a bug in the video card, try switching it out with another video card to see if that fixes the problem.
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Author Comment

by:jrsaysbiteme
ID: 24418088
I finally found time on this beautiful day to switch back to my other video card and guess what, no more problem. I dont know if i should just return the card or what.  Suggestions?
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Expert Comment

by:skywalker39
ID: 24418101
If the card's still under warranty I would return it for a full refund.
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Author Comment

by:jrsaysbiteme
ID: 24418164
i bought it last friday lol. i wish ati had a support number so i can phone them and ask about the problem just incase there is a fix for it.
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by:skywalker39
ID: 24420144
What you can maybe do is try to get a replacement for another video card or maybe call ati directly.
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by:jrsaysbiteme
ID: 24428232
UPDATE - Ok so i removed every drives and used driver cleaner today then installed only the display driver and booted in safe mode and the full screen works fine, when i boot into normal boot then try full screen firefox just crashes. Interesting.....very interesting.  Remember Catalyst Control is now Not installed.
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Expert Comment

by:lordxentris
ID: 24430095
Is it possible to reformat that machine with any major consequence? If so go ahead, by this my you can isolate whether the previous problem was Hardware or software. cause by this method you can save time too.

PS : Make sure you install all the latest software, don't try to use the old stuff from your external hard disk. Get the new stuff from online. Let me know what happens.
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Author Comment

by:jrsaysbiteme
ID: 24437002
I tried the video card in a computer at work and it gives me the same error on ie and firefox. flash10b.ocx.

Since it does that to 2 computers im sure its a bug in the card. what would the odds be. My OS is winxp pro and the one at work is winxp home.
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by:skywalker39
ID: 24437331
I suggest replacing the video card.
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by:lordxentris
ID: 24457218
What version of the driver did you sure? Try using an older version of the Driver for the Video Card.
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jrsaysbiteme earned 0 total points
ID: 24459323
Sorry i forgot to update, i returned the card and the tech ppl just traded it up with an equal card. They didnt even test it out. Oh well my new card is better anyways. THANKS EVERYONE FOR AT LEAST TRYING, WE TRIED.
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