Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Citrix Enviroment error Word 2003 Doc "can't open may be corrupt"

Posted on 2009-05-16
3
Medium Priority
?
224 Views
Last Modified: 2013-12-18
One of the users in the citrix environment has a word doc that when they try to open it comes up with the error message " Word was unable to read this document. It may be corrupt.
Try using the following
* repair the file
*Open the file with text recovery.
Yet the file isn't corrupt as it can be opened in lotus notes as an admin. the user changed the local reg settings and was then able to open it.
My problem is how to overcome this in the Citrix environment so it doesn't cause the problem next time the user logs into another server and tries to open it again
I realise that reg changes are required in the Windows fix, my problem is how to setup a batch file to do it over a cluster of citrix servers so that the changes stay as the service pack required is installed.
0
Comment
Question by:DavidMcLennan
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 24408799
You will need to find a general solution for eolling out registry changes in a citrix environment.

This is probably not actually a Domino/ Notes issue at all, but one of Pure Citrix administration.

Is there anything you can do via GPOs ?

I hope this helps !
0
 

Author Comment

by:DavidMcLennan
ID: 24408840
Sorry but not being used to this environment and being dropped in the deep end I'm not up on all the term.
GPO? Can you explain that one for me.
I agree your right about notes not being the problem I just haven't had any experience with Citrix or notes! So please forgive me for this I feel like and probably am a complete newbie when it comes to this. So I'm looking for all the help I can get.
Thanks
0
 
LVL 63

Accepted Solution

by:
SysExpert earned 2000 total points
ID: 24414210
GPO is the WIndows Active Directory methods to push out Group Policies. You should be able to push out registry changes also.


This is a System Admin job or whoever handles your Active directory administration.

0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Article by: Leon
Software Metering within our group of companies has always been an afterthought until auditing of software and licensing became a pain point. Orchestrator and SCCM metering gave us the answer and it was an exciting process.
Ever visit a website where you spotted a really cool looking Font, yet couldn't figure out which font family it belonged to, or how to get a copy of it for your own use? This article explains the process of doing exactly that, as well as showing how…
This video shows the viewer how to set up and create Footnotes in their document. Click on the References tab: Select "Insert Footnote": Type in desired text:
Office 365 is currently available in five editions. Three of them are for business use: Office 365 Business Essentials, Office 365 Business, and Office 365 Business Premium. Two of them are for home/personal use: Office 365 Home and Office 365 Perso…

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question