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exchange 2003 mailbox folders empty from the inbox down

Posted on 2009-05-17
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I have a new installation of exchange 2003 and in the mailboxes of some of the users there folders are empty from the inbox down. I moved the folders from an IMAP account on an old server into the mailboxes. the folders are there but no mail in them. In the bottom right hand corner of the screen there is a folder update thing running but it only does the ones up from the inbox.
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Question by:broadsoft
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abhaigh earned 1500 total points
ID: 24420351
try running Outlook in non-cached mode

if you can then see all the folders - rename the .ost file, restart in cached mode, and let Outlook rebuild the local replica of the mailbox
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