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HP Plotter error

Posted on 2009-05-17
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Last Modified: 2013-12-15
one of my plotter gives bellow error when we start it:

up. Error!
202.0:10 restart the printer. If the problem persists, call HP support

can someone help me resolve this issue?
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Question by:helpdesk93
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9 Comments
 
LVL 93

Expert Comment

by:nobus
ID: 24405661
and what plotter is it?   if you do not post info, the best you get is  a guessing game ...
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Author Comment

by:helpdesk93
ID: 24405782
It is HP DesignJet T1100 42N
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LVL 93

Accepted Solution

by:
nobus earned 1500 total points
ID: 24405812
your info has to be extracted from you  - is the message on pc or on plotter ?
EE ask that you post specs and OS
but here is what i can find up to now :   http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3558640&prodTypeId=18972&prodSeriesId=3558640&objectID=c00944506

can it be "update failed" error ?
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Author Comment

by:helpdesk93
ID: 24408787
the message comes to the plotter screen, not in computer. i said when we restart the plotter we get this message.
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LVL 93

Expert Comment

by:nobus
ID: 24409403
looks like a bad plotter to me then; it gives that error also when not connected to pc ?
0
 

Author Comment

by:helpdesk93
ID: 24409417
it is connected in network, and is used through network.
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LVL 93

Expert Comment

by:nobus
ID: 24410677
it gives that error also when not connected to pc ?
0
 

Author Comment

by:helpdesk93
ID: 24410804
yes,
0
 
LVL 93

Expert Comment

by:nobus
ID: 24410845
then the plotter needs to get serviced, as i suggested
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